Jack Schmidt

Jack Schmidt Email and Phone Number

ITSM Process Architect at Argonne National Laboratory @ Argonne National Laboratory
Jack Schmidt's Location
Lemont, Illinois, United States, United States
Jack Schmidt's Contact Details
About Jack Schmidt

ITSM Process Architect at Argonne National Laboratory helping align IT with Argonne's business and scientific needsSelf-proclaimed ITIL and ISO20000 Evangelist!Presently responsible for building a team of Process Owners and moving our IT organization from re-active to proactive while aligning with the business needs of Argonne. Specialties: ServiceNow solutions, Asset Management, CMDB, Change Management

Jack Schmidt's Current Company Details
Argonne National Laboratory

Argonne National Laboratory

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ITSM Process Architect at Argonne National Laboratory
Jack Schmidt Work Experience Details
  • Argonne National Laboratory
    Itsm Process Architect
    Argonne National Laboratory Jul 2024 - Present
    Lemont, Il, Us
    Overseeing our ITSM environment for Lab Operations and expanding our best practices to the research areas at Argonne
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  • Argonne National Laboratory
    Nlcio Servicenow Working Group Chair
    Argonne National Laboratory Feb 2015 - Present
    Lemont, Il, Us
    Chair the NLCIO Service Now Working Group. Our goal is to share Service Management technologies thru ServiceNow development and projects that will enhance the programs at the national labs.
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  • Argonne National Laboratory
    It Process Manager
    Argonne National Laboratory Jan 2013 - Jul 2024
    Lemont, Il, Us
    Oversee the creation of ITIL Processes at Argonne. Concentrating on Incident, Change, Service Level Management and the creation of a Service Catalog.Lead the implementation of Service Now
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  • Fermi National Accelerator Lab
    Customer Service Solutions Group Leader
    Fermi National Accelerator Lab May 2012 - Jan 2013
    Oversee our Managed Services contract.Direct management of Incident Management, Configuration Management, and Supplier Management.Set direction for our ServiceNow initiatives
  • Fermi National Accelerator Laboratory
    Service Level Manager
    Fermi National Accelerator Laboratory Oct 2010 - Jan 2013
    Batavia, Il, Us
    Working closely with the Service manager and Service Providers oversee creation and supportability of Service Level Agreements, Operational Level Agreements, and Underpinning Contracts. Responsible for maintaining the Service Catalog
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  • Fermi National Accelerator Laboratory
    Windows Policy Chairman
    Fermi National Accelerator Laboratory Sep 2004 - Jan 2013
    Batavia, Il, Us
    Oversaw the Windows Policy Working Group. The Windows Policy Working group consisted of Windows Experts from each IT SIlo at Fermilab. They were brought together to make decisions around the Windows Domain.
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  • Fermi National Accelerator Laboratory
    Central Services For It Department Head
    Fermi National Accelerator Laboratory Dec 2006 - Oct 2010
    Batavia, Il, Us
    Oversee department responsible for designing and maintaining central services; providing server and desktop support for Apple OSX,Scientific Linux, Windows; and helpdesk services
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  • Fermi National Accelerator Laboratory
    Group Leader
    Fermi National Accelerator Laboratory Jul 2002 - Dec 2006
    Batavia, Il, Us
    Oversaw Central Services at Fermilab in the areas of Central web hosting, Windows Authentication and Domain Management, AFS File Storage, Scientific Linux Support, Email Services
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Jack Schmidt Skills

It Service Management Itil Incident Management Information Technology Linux Cloud Computing It Management Windows Unix System Administration Technical Support It Strategy Service Management Operating Systems Configuration Management Integration Data Center Virtualization It Operations Vendor Management Security Active Directory Itil Certified Bmc Remedy Troubleshooting Sharepoint Disaster Recovery Red Hat Linux Managed Services Windows Server High Performance Computing Firewalls Shell Scripting Service Level Management Computer Security Project Planning Service Desk Change Management Server Architecture Network Security Governance Problem Management Os X Solaris Iso20000 Contract Management Systems Management Business Relationship Management

Jack Schmidt Education Details

  • College Of Dupage
    College Of Dupage
    Electrical And Electronics Engineering
  • University Of Wisconsin-Platteville
    University Of Wisconsin-Platteville
    Fish And Wildlands Science And Management
  • Performance Analytics Class
    Performance Analytics Class
  • Performance Analytics Class
    Performance Analytics Class

Frequently Asked Questions about Jack Schmidt

What company does Jack Schmidt work for?

Jack Schmidt works for Argonne National Laboratory

What is Jack Schmidt's role at the current company?

Jack Schmidt's current role is ITSM Process Architect at Argonne National Laboratory.

What is Jack Schmidt's email address?

Jack Schmidt's email address is sc****@****ail.com

What is Jack Schmidt's direct phone number?

Jack Schmidt's direct phone number is +163024*****

What schools did Jack Schmidt attend?

Jack Schmidt attended College Of Dupage, University Of Wisconsin-Platteville, Performance Analytics Class, Performance Analytics Class.

What are some of Jack Schmidt's interests?

Jack Schmidt has interest in New Technology, Children, Canoeing, Environment, Snowshoeing, Science And Technology, Strategic Planning, Animal Welfare, Arts And Culture.

What skills is Jack Schmidt known for?

Jack Schmidt has skills like It Service Management, Itil, Incident Management, Information Technology, Linux, Cloud Computing, It Management, Windows, Unix, System Administration, Technical Support, It Strategy.

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