Itsm Process Architect
CurrentOverseeing our ITSM environment for Lab Operations and expanding our best practices to the research areas at Argonne
Jul 2024 - Present
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Jack Schmidt Email & Phone Number
ITSM Process Architect at Argonne National Laboratory
at
Argonne National Laboratory
1 work email found
@anl.gov
5 phones found area 630
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
ITSM Process Architect at Argonne National Laboratory
Location
Lemont, Illinois, United States
Who is Jack Schmidt? Overview
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Quick answer
Jack Schmidt is listed as ITSM Process Architect at Argonne National Laboratory at Argonne National Laboratory, based in Lemont, Illinois, United States. AeroLeads shows a work email signal at anl.gov, phone signal with area code 630, and a matched LinkedIn profile for Jack Schmidt.
Jack Schmidt previously worked as ITSM Process Architect at Argonne National Laboratory and NLCIO ServiceNow Working Group Chair at Argonne National Laboratory. Jack Schmidt holds Electrical And Electronics Engineering from College Of Dupage.
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Email format at Argonne National Laboratory
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{first_initial}{last}@anl.gov
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Profile bio
About Jack Schmidt
ITSM Process Architect at Argonne National Laboratory helping align IT with Argonne's business and scientific needsSelf-proclaimed ITIL and ISO20000 Evangelist!Presently responsible for building a team of Process Owners and moving our IT organization from re-active to proactive while aligning with the business needs of Argonne. Specialties: ServiceNow solutions, Asset Management, CMDB, Change Management
Listed skills include It Service Management, Itil, Incident Management, Information Technology, and 44 others.
Current workplace
Jack Schmidt's current company
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8 roles
Jack Schmidt work experience
A career timeline built from the work history available for this profile.
Nlcio Servicenow Working Group Chair
CurrentChair the NLCIO Service Now Working Group. Our goal is to share Service Management technologies thru ServiceNow development and projects that will enhance the programs at the national labs.
Feb 2015 - Present
It Process Manager
Oversee the creation of ITIL Processes at Argonne. Concentrating on Incident, Change, Service Level Management and the creation of a Service Catalog.Lead the implementation of Service Now
Jan 2013 - Jul 2024
Customer Service Solutions Group Leader
Fermi National Accelerator Lab
Oversee our Managed Services contract.Direct management of Incident Management, Configuration Management, and Supplier Management.Set direction for our ServiceNow initiatives
May 2012 - Jan 2013
Service Level Manager
Working closely with the Service manager and Service Providers oversee creation and supportability of Service Level Agreements, Operational Level Agreements, and Underpinning Contracts. Responsible for maintaining the Service Catalog
Oct 2010 - Jan 2013
Windows Policy Chairman
Oversaw the Windows Policy Working Group. The Windows Policy Working group consisted of Windows Experts from each IT SIlo at Fermilab. They were brought together to make decisions around the Windows Domain.
Sep 2004 - Jan 2013
Central Services For It Department Head
Oversee department responsible for designing and maintaining central services; providing server and desktop support for Apple OSX,Scientific Linux, Windows; and helpdesk services
Dec 2006 - Oct 2010
Group Leader
Oversaw Central Services at Fermilab in the areas of Central web hosting, Windows Authentication and Domain Management, AFS File Storage, Scientific Linux Support, Email Services
Jul 2002 - Dec 2006
4 education records
Jack Schmidt education
Electrical And Electronics Engineering
College Of Dupage
Wildlife, Fish And Wildlands Science And Management
University Of Wisconsin-Platteville
Education record
Performance Analytics Class
Education record
Performance Analytics Class
FAQ
Frequently asked questions about Jack Schmidt
Quick answers generated from the profile data available on this page.
What company does Jack Schmidt work for?
Jack Schmidt works for Argonne National Laboratory.
What is Jack Schmidt's role at Argonne National Laboratory?
Jack Schmidt is listed as ITSM Process Architect at Argonne National Laboratory at Argonne National Laboratory.
What is Jack Schmidt's email address?
AeroLeads has found 1 work email signal at @anl.gov for Jack Schmidt at Argonne National Laboratory.
What is Jack Schmidt's phone number?
AeroLeads has found 5 phone signal(s) with area code 630 for Jack Schmidt at Argonne National Laboratory.
Where is Jack Schmidt based?
Jack Schmidt is based in Lemont, Illinois, United States while working with Argonne National Laboratory.
What companies has Jack Schmidt worked for?
Jack Schmidt has worked for Argonne National Laboratory, Fermi National Accelerator Lab, and Fermi National Accelerator Laboratory.
How can I contact Jack Schmidt?
You can use AeroLeads to view verified contact signals for Jack Schmidt at Argonne National Laboratory, including work email, phone, and LinkedIn data when available.
What schools did Jack Schmidt attend?
Jack Schmidt holds Electrical And Electronics Engineering from College Of Dupage.
What skills is Jack Schmidt known for?
Jack Schmidt is listed with skills including It Service Management, Itil, Incident Management, Information Technology, Linux, Cloud Computing, It Management, and Windows.
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