Jack Shay

Jack Shay Email and Phone Number

AI Product Strategist @ Tribe AI
San Francisco, CA, US
Jack Shay's Location
San Francisco, California, United States, United States
About Jack Shay

Strategic and tactical product leader with broad and deep experience scaling teams at productivity-oriented ventures in SaaS, B2B and B2C. I increase profitability and team effectiveness by making us (1) visible outside EPD, and (2) fluent in the data that tracks the customer problem, via:🚀Product Management Leadership:As a 5-time early Product leader (e.g. OpenTable, Figure Eight), I have accelerated product-market fit and built high-performing PM, Design and related Ops teams (e.g. community and data). Via thoughtful vision translation, product-development frameworks and talent practices, I ensure my teams can increase growth, prove customer delight and become leaders themselves.🧪Product-Led Growth Practice:I have delivered material gains to subscription and e-commerce funnel conversion in consumer, enterprise and internal go-to-market. I lead by example in driving quantitative awareness and qualitative customer understanding organization-wide. Established lasting PLG systems of primary research, experimentation and growth-loop optimization at all stages. Particular focus on transforming products with intense workflows – e.g.: user-generated data / content, business-process tooling, trust & safety features, e-commerce and enterprise security - into accessible, well-designed, high-impact solutions.📊Roadmap and Analytics Design:I build product roadmaps with embedded voice-of-the-customer and analytics as critical components, whether in startup or publicly-traded organization mode. This includes smart process automation - yes, including AI - as well as product partnerships and cross-functional communication starting with ‘Why’. It has consistently led to effective, fast-moving product teams that fulfill the founding vision and remain nimble in rapidly-scaling environments.

Jack Shay's Current Company Details
Tribe AI

Tribe Ai

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AI Product Strategist
San Francisco, CA, US
Jack Shay Work Experience Details
  • Tribe Ai
    Ai Product Strategist
    Tribe Ai
    San Francisco, Ca, Us
  • New Market Entries Llc
    Product Advisor
    New Market Entries Llc Feb 2013 - Present
    Contracted and fractional (since 2017) services: Recent client work includes startup product launch strategies for an enterprise data security solution and a behavioral health network, product-function capabilities-development in a global CPG's digital transformation, and a VoIP-integrated fundraising app.
  • Coursekey
    Chief Product Officer
    Coursekey Nov 2022 - Nov 2023
    San Diego, California, Us
    Promoted from VP to lead Engineering in addition to Product Management and Design. New products >50% of revenue and improved GLR 22% within 2 years. Eliminated longstanding ~70-bug backlog over 2 quarters, doubled per-engineer delivery velocity despite staff reductions.
  • Coursekey
    Vice President Of Product
    Coursekey Jun 2021 - Oct 2022
    San Diego, California, Us
    First dedicated Product leader, designed and executed transition from single integrated attendance-taking product offering to 5-product enterprise compliance and student-success solution in 18 months.
  • Pipefy
    Vice President Of Product Development
    Pipefy Apr 2018 - Aug 2019
    San Francisco, California, Us
    Improved initial user activation by 50%+ and revenue by 2.5x+, leading to $45M Series B funding. Defined, hired and developed 9-person Product/Design/Data Science team for low-code workflow-management solution as first functional lead. Built Product-Led Growth and enterprise-readiness product development capabilities.
  • Crowdflower
    Vice President Of Product
    Crowdflower Nov 2014 - Mar 2018
    San Francisco, Ca, Us
    Turned around the Product and Design functions for CrowdFlower's pivot from managed-services general crowdsourcing to Figure Eight's human-in-the-loop AI SaaS platform for training data and supervised machine learning. Acquired by Appen for ~$300M. Executive leadership, product strategy ownership on both sides of the marketplace (ML professionals and data-labeling contributors), which grew over 8x in company revenue and 7x in contributor earnings.
  • Opentable
    Director, Product Management
    Opentable Dec 2007 - Jan 2013
    San Francisco, California, Us
    Spearheaded multiple large-scale product launches in mobile/iOS, maps, APIs, SEO, data analytics, optimization, monetization and social. Promoted from original Senior Product Manager role, served as owner for multiple product lines representing ~35% of $161MM revenue post-IPO/pre-acquisition ($2.6Bn by Booking.com/Priceline Group).
  • Booz Allen Hamilton
    Management Consultant
    Booz Allen Hamilton 2004 - Dec 2007
    Mclean, Va, Us
    Strategy, due-diligence and organizational-design consulting, primarily for clients in healthcare and media technology.
  • Ticketmaster
    Manager
    Ticketmaster 1999 - 2003
    Beverly Hills, California, Us
    Steady promotion thru 3 roles in product management and content implementation for our CMS product (used by media properties in US and Canada) and internal editorial products at Citysearch and Ticketmaster.
  • Microsoft Sidewalk Washington (Msn)
    Producer
    Microsoft Sidewalk Washington (Msn) 1999 - 1999
    Redmond, Washington, Us
    Events section editor for Microsoft's local entertainment guide, acquired by Ticketmaster.
  • The Washington Post
    Editorial Assistant
    The Washington Post 1996 - 1999
    Washington, Dc, Us
    Content-production, clerical and freelance-writing support for Style and Arts sections.

Jack Shay Skills

Agile Internet Services Analytics Product Management Agile Methodologies Ios Partnerships Business Development Strategy Saas Web Analytics Start Ups Seo Mobile Devices Leadership Management Competitive Analysis E Commerce Strategic Partnerships

Jack Shay Education Details

  • Columbia Business School
    Columbia Business School
    Risk And Operations
  • Georgetown University
    Georgetown University
    Foreign Service

Frequently Asked Questions about Jack Shay

What company does Jack Shay work for?

Jack Shay works for Tribe Ai

What is Jack Shay's role at the current company?

Jack Shay's current role is AI Product Strategist.

What is Jack Shay's email address?

Jack Shay's email address is jo****@****aol.com

What is Jack Shay's direct phone number?

Jack Shay's direct phone number is +141565*****

What schools did Jack Shay attend?

Jack Shay attended Columbia Business School, Georgetown University.

What are some of Jack Shay's interests?

Jack Shay has interest in Kids, Cooking, Economic Empowerment, Electronics, Home Improvement, Education, Environment, Reading, Science And Technology, Home Decoration.

What skills is Jack Shay known for?

Jack Shay has skills like Agile, Internet Services, Analytics, Product Management, Agile Methodologies, Ios, Partnerships, Business Development, Strategy, Saas, Web Analytics, Start Ups.

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