Ensure that Waters Service and related products continually evolve with market trends and customer's needs to accelerate customers to their desired outcomes. Current trend and focus is enabling our customers to utilize their Waters informatics data through data science and analytics as a means to increase efficiencies, decrease lab cycle time, and proactively predict potential bottle necks or failures.

Drive Professional Services growth within the Analytical and Scientific Informatics market. Liaise between Corporate and Field driving alignment for continued growth and efficiency gains. Drive Change to utilize Professional Services as a lever for overall Waters growth.

Southeast District Service Manager responsible for managing a $20M double digit growth business with a team of 15 engineers that serviced both Waters LC, MS, and informatics products.

Specialized in LC/MS (Q-Tofs, Single and Tandem Quads). Serviced mainly the South East region with redundancy up to Maine on the East Coast. Responsible for new customer installs, troubleshooting, and success of customer.

Responsible for the global QA testing for recycled PET. Specialized in GC/MS and HPLC. Largely responsible for QA testing for Tamper-Evidence and Performance on all new and current Coca-Cola closures for plastic bottles.

HPLC / GC Research, Method Development, Quality Control, Drug Formulation Development.

Managed wireless internet service in multiple apartment complexes, Solved customer’s technical issues. Maintained and managed customer’s billing and account status.Worked at P3 labs and Brightpath Wireless from June 2005 to August 2006.