Jackson Alms Email & Phone Number

Golden, Colorado, United States

Denver, Colorado, United States

Oversaw the daily operations of my client teams consisting of Client Strategy Managers, Planners, Trackers, and Carrier Sourcing Reps. Each FreightPlus client has a different set of support teams and needs to be managed in a personal and customized way.Training support for new Client Strategy Managers conducted over a two-month performance process. Performance reviews are conducted weekly to ensure onboarding metrics are made.Assisted to give a customer-focused approach when making a sustainability dashboard to monitor client emissions, dwell time, and out-of-route miles.Supported onboarding of clients during the ERP integration, carrier sourcing, and all information gathering before transitioning to the Client Strategy Manager.

Denver, Colorado, United States

Primary point of contact for 8 FreightPlus clients on a day-to-day basis, for all freight and transportation questions. These clients range from $100,000 or less in freight spend up to $30,000,000.Led all client calls (weekly, bi-weekly, or monthly) with an emphasis on data-driven trends and updates from the past week while collaborating with my team to get full updates before the call.Verbalized with the data team to find innovative techniques to share and display data with our clients in a meaningful and understandable way. The biggest project was designing and building a BI tool, “FreightPlus Insights”, to display all freight information in real-time and educate the clients on how to best utilize the dashboard.Operated within a Transportation Management System (TMS) with an individualized client interface.Coordinated all contact between the carriers and the clients for any issues or other information that needed to flowbetween the parties. This included presenting RFP bids and proposals, any damage or claim filing and management, and invoice questions. In one case reducing claims at a supplier by over 90% when the carrier learned more information.

Denver, Co

Toured many manufacturing plants in Los Angeles, CA to learn about the quality assurance and production process.Used this to gain insight on how to better store and maintain the barriers before they were transported to the customer.Sourced all the materials needed for showing and storing the product at trade shows. Included working with carriers to make sure this was delivered for the first trade show.Attended biweekly meetings to discuss the current orders, leads, follow ups, and general goals of each employee.Conducted research on topics ranging from potential leads to market trends to companies that Meridian would use.Researched information about previous vehicle-ramming attacks to prepare a White Paper with Robert Penfold.Included researching and making an all-inclusive visual table with all international crash rating certifications.

Westminster, Co

Contacted over 70+ people a day, in which I learned about their work history in order to place them at a jobCommunicated with hiring managers to get over 40 candidates to interview and had over half hired to the position. Prepped the candidates on the best possible ways to obtain a position once they have met with me in person.

Bachelor Of Business Administration (Bba), International Business With A Minor In Supply Chain, Cum Laude

Activities and Societies: Pi Kappa Phi

Bachelor Of Business Administration - Bba, International Business, Fall Semester Junior Year

Studied abroad in Vallendar, Germany to study at the WHU - Otto Beisheim School of Management for the fall semester of my Junior year. I.

Education record

Activities and Societies: Denver East Forensic Team