Jackson Blair

Jackson Blair Email and Phone Number

Senior AI Designer @ Elsevier
amsterdam, north holland, netherlands
Jackson Blair's Location
Redwood Falls, Minnesota, United States, United States
About Jackson Blair

Conversational AI Analyst with background in executive escalations, cyber security, networking.

Jackson Blair's Current Company Details
Elsevier

Elsevier

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Senior AI Designer
amsterdam, north holland, netherlands
Website:
elsevier.com
Employees:
9526
Jackson Blair Work Experience Details
  • Elsevier
    Senior Ai Designer
    Elsevier Sep 2024 - Present
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  • Ebay
    Conversational Ai Analyst
    Ebay Sep 2022 - Sep 2024
    Designed, analyzed, and reiterated on conversational AI experiences for chatbot and IVR in the self service portfolio
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  • Ebay
    Office Of The President / Executive Support Representative
    Ebay Jan 2021 - Sep 2022
    ● Respond to escalations on behalf of eBay’s Executive Staff, PR, and legal teams● Serve as point of contact for ad-hoc data reporting requests to support OOTP initiatives● Build and present information decks to department leadership, legal teams, and executive staff● Partner with multiple lines of business to implement customer feedback, reduce pain points, andidentify areas for contact reduction
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  • Ebay
    Seller Risk Management
    Ebay Dec 2017 - Jan 2021
    ● Complete deep dive selling account reviews to assess risk and identify fraud● Monitor pre and post-sale financial and communication records● Direct phone and email correspondence with members and suppliers to verify business practices● Maintain an up-to-date understanding of fraud and market trends
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  • Ebay
    Merchant Support Operations
    Ebay May 2016 - Dec 2017
    ● Provide support to the top percentage of revenue-generating accounts on eBay● Translate review of account performance and business practices into insight for opportunities forbusiness development in line with eBay’s targeted product adoption and growth initiatives
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  • Ebay
    Seller Vetting
    Ebay Aug 2014 - May 2016
    ● Educate members on various site usage policies following violations● Perform risk reviews on selling accounts for inbound contacts to identify fraud● Set appropriate selling limits based on risk assessment
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  • Murray Theater
    House Merchandise Manager
    Murray Theater Sep 2013 - Oct 2014
    ● Collect venue and promoter cut of revenue for merchandise sales● Generate accurate reporting of sales for tax reporting● Settle with event promoters
  • Cisco
    Customer Support And Problem Resolutions Representative
    Cisco Feb 2013 - Jan 2014
    ● Provide support for Cisco Unified MeetingPlace through inbound phone and email queues● Monitor server status● Troubleshoot servers when experiencing latency or downtime
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Jackson Blair Education Details

Frequently Asked Questions about Jackson Blair

What company does Jackson Blair work for?

Jackson Blair works for Elsevier

What is Jackson Blair's role at the current company?

Jackson Blair's current role is Senior AI Designer.

What schools did Jackson Blair attend?

Jackson Blair attended Salt Lake Community College.

Who are Jackson Blair's colleagues?

Jackson Blair's colleagues are Alessio Lorusso, Flavia Messina, To Paul Varcarolis, Megha Shivakumar, Stephen Bushing, Arunkumar Vaithiyam Dhamodharan, Magesh Kumar Murugappan, Pmp®.

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