Jackson Chen Email & Phone Number

【關於我】擁有客戶經理、B2B專案管理、產品營運的經驗，享受從0到1的創造過程，理性與感性兼具的我，喜歡用兩種不同的思考模式平衡身邊的每一件事，勇於嘗試新事物，確認把握後就會開始並且就會盡一切努力達到最好的成果。【奠基期】畢業後進入資訊業，初期擔任英語翻譯進行文字工作。於此期間與研發團隊合作進行產品全球化，為跨國業務奠定基礎。【客戶專案期】其後因績效良好轉任Account Project Manager，與業務、商務、客服部門密切合作。幽默風趣的個性在工作上為我帶來很好的凝聚力及渲染力，工作內容主要是根據客戶需求為客戶規劃產品功能，提供客製化前後端產品及服務。於擔任客戶經理期間，建立業務相關15項作業流程，並儲備為單位內部訓練資源。協助導入PMIS資訊整合工具，確保專案團隊溝通及作業環境順暢。成果也確實顯著提升率，令該年專案完成數量提升370%。【成熟期】工作進入成熟期後公司便指派我負責大型跨國專案，此專案目標為取得部分歐美及亞太國家之合法經營執照之相關認證。主要工作內容為專案計畫書撰寫、團隊召集、項目及時程監控彙報、執照保存等。【營運行銷專案期】轉換至新創公司，負責推動營運類型之專案。主掌社群經營、活動企劃、網站企劃及產品優化。建置系統收集使用者行為分析及活動成效劃、發想並經營社群活動、提出網站優化企劃。透過創意編寫Facebook社群文案，該類文章於發表後有平均高於一般發文400%之觸及數及200%客戶導入量。【終身學習力】擁有如同海綿的吸收力及高效率的執行力，除了工作上的成長，我也自主學習工具類的課程以便應用於職場中，例如敏捷專案課程、Google Analytics功能及分析課程、Google Tag Manager從零建置課等。【未來期望】3年來的專案工作經驗，讓我也不斷的成長。擅長溝通、靈活協調、學習力強、抗壓力佳、執行力強，中文、英文、台語均流利，也有強烈學習渴望。我希望可以規劃出改帶來正面影響的產品，更希望可以在貴司成為專業的產品經理。為公司創造良善的工作氛圍、彼此砥礪成長，成就一流團隊以及互相扶持的夥伴！ 【About Me】Jason is a fast learner who is capable of thinking rationally and sensibly. Set no limits to himself, he is always willing to be a team player who enjoys taking actions and collaborates with his partners. He's also a proactive learner who make good use of his free time to enhance his ability through online courses or books.【Work Experience】Project Management | Business Analysis | Product Planning and OperatingJunior Project Manager• Coordinate with Dev team to develop over 30 products to lay the groundwork for enterprise globalization.• Work with Product Planner to ensure copywriting accuracy.Account Project Manager• Introducing PMIS to assure info synchronization and obviate communication barrier.• Established over 15 SOPs as work principles and educational resources. As result, increase number of deliverables by 370%.• Coordinate with Sales Manager, Account Manager, Business Executive and Engineers to plan customized product or functions. Deliver a total of 270 requirements to our partners.【Skills】• Proficient in Waterfall & MS Office 365• Business Analysis & Strategic Planning• Fluent in Englsih and Mandarin Verbal and Written communication skills• Prototyping • Project Planning and Scheduling• Coordinate Product and Project Resources• Communiacation Skills【Self-Learning】• Google Analytics• Google Tag Manager• Agile (Scrum) Project Management Methodology• Project Management Professional (PMI)Thank you for your time. I look forward to speak with you about my experience and passion for all aspects of project management. You can reach me through phone or email. Wish you have a nice day.