Jackson Horne Email & Phone Number

Seattle, Wa, Us

- QA Engineer II for the Relay Mobile App- write automated mobile (appium) and service integration tests- test critical load execution workflows used on a daily basis by over 100,000 users globally across five continents ensuring that packages arrive on time - triage and assist with reproducing defects- contributed code to multiple custom test data generation services used by 75+ users, integrating with 40+ upstream services to enable engineers to generate test data quickly and efficiently- Integrated automated tests in service pipelines- developed AWS CloudWatch Dashboard for test data generation service to show key QA metrics using the cloudwatch agent- experience with AWS Lambda, Cloudwatch, SWF, dynamodb, OpenSearch, Kibana

London, Gb

- Technical lead for an American multinational financial services company Quality Engineering engagement within their Wealth Management business unit- Lead a team of automation engineers; responsible for technical deliverables including automated testing suites (Java), behavior driven automation framework guidance and leading automation workshops- Introduced test data management mechanism to help ensure tests are efficiently accessing data and increasing test speed by 50%- Contribute to internal Java based Quality Engineering products including Self-Healing Tests and the Unqork Next Gen Testing Platform workbench, an accelerator for quickly standing up automation for Unqork projects- Created Github Action release pipeline to deploy product artifacts to Jfrog Artifactory for enterprise wide consumption

London, Gb

• Senior Test Automation Engineer apart of one of the SAFe delivery trains on a platform team of sixteen automation engineers• contributed and consulted with various external teams within the EY ecosystem on test automation• participated in implementation of Browser stack Automate enabling the running 3200 tests nightly across various browsers• Rotated between multiple feature teams as automation test lead responsible for leading automation efforts, on the team including creation of automated smoke, integration, and UI tests • Presented various automation topics to automation team comprising of coding and pull request best practices to how to properly construct a test• Contributed new ideas to assist in the formation of large test automation team including establishing coding standards. • Review and provide feedback on fellow team members code• Became onboarding specialist for new automation engineers• Assisted in establishing automated testing best practices• Created Test Report using complex ODATA Azure DevOps Queries to give KPI's not otherwise easily available*The EY Global Tax Platform (GTP) is technology enabling enhanced tax services, bringing together the power of big data, automation and advanced analytics to better support the evolving needs of our clients. GTP helps EY clients tackle a growing list of challenges brought on by disruption, legislation, talent transformation and today’s ever-changing digital world.

Nashville, Tennessee, Us

- Work on fast paced scrum team to test an insurance policy administration system- Created Selenium framework and automated tests for the policy administration system (functional, regression, end to end)- Collaborated with UAT and business stakeholders to help define acceptance criteria for key features within the application- Delivered QA reports with metrics pertaining to the level of quality within the policy administration system to stakeholders- Raised and helped triage bugs

Create Automation Framework for EMR System (Classic ASP, ASP .NET) used by over 200 on-site health clinicsHelped Create Quality Assurance best practices for brand new QA organizationUtilized Selenium and Virtualization Technologies to run test automation within a CI/CD pipeline

• Stand up automation framework for SASS product that manages telecom and assets for companies• Create Automation Scripts using Selenium and Page Object Model• Collaborate with product owner to establish automated critical paths• Identify bugs and report them to development team

Nashville, Tn, Us

• QA Engineer for eProcurement supply chain suite utilized by over 10,000 employees• Work in an agile/scrum fast paced team environment• Develop and execute automated testing suites utilizing Selenium/Coypu• Develop and execute test cases to ensure acceptance criteria for tickets are met• Point Person for performance testing utilizing Visual Studio Web Performance and Load Test• Work side by side with developers to create effective automated test suites to help expedite testing processes.• Mentored other contract QA resources

Brentwood, Tn, Us

• Developed on Southern Baptist Convention’s (SBC) web-based data management and resume system.• Fixed bugs and developed various enhancements in JavaScript and C# for SBC Workspace modules including: Disaster Relief, Events, and Committees.• Developed report templates in SQL Server Business Intelligence Development Studio to display congregational data for various churches in an easy to read format.• Developed a Paid Time Off Request page and various other enhancements for EnduraCare’s time keeping web application.

Lawrenceville, Georgia, Us

• Worked with RightTime time and attendance software in the Quality Assurance, Project Management, and Development departments.• Quality Assurance:o Updated RightTime technical manual detailing how to use the application.o Developed and executed test cases in SpiraTeam for RightTime Tablet and Web applications.o Found and submitted bugs via Microsoft Team Foundation Server. o Verified bug fixes applied by development team.o Researched performance enhancements that could be applied to RightTime web application to minimize page load times.• Development:o Developed technical specifications.o Developed and implemented enhancement requests for RighTime web application.o Fixed various bugs submitted by QA.• Project Management:o Researched and documented ideas on how to digitally sign documentation on a tablet for RightTime.o Wrote functional specifications for a facial recognition enhancement as well as other enhancement requests.

Nashville, Tn, Us

• Troubleshoot and repair computers and personal electronic devices for students and faculty• Repair and assist teachers with A/V equipment in the classroom• Staff helpdesk and field calls from Lipscomb Information Technology users. Diagnose issues, document, and route to correct department for resolution• Decommission retired equipment and send offsite to be recycled• Provide software support for all student computers

Norcross, Ga, Us

• Imaged 500 MacBook Airs for Junior and Senior High School students.• Installed 15 Apple iPad labs consisting of 330 Pads in 1st – 5th grade classrooms.• Assisted students and faculty with resolving technical issues with MacBooks and various software.• Entered reported issues into GACS help desk tracking system. Used system to track and report status of all assigned issues.