Jackson Jacob Email & Phone Number

United States

United States

To ensure the accuracy and completion of my clients tax returns, adhering to current tax legislation, uncovering potential deductions, preventing tax liabilities, and solving customer complaints.

Primary responsibilities include resources and staff allocation scheduling, customer/patient experience coordinator & monitor, secondary supervisor & expertise knowledge in several individual activity folders within the 19 facilities of the organization.On-Site Press Ganey Expert trainer. On-site QGENDA Expert trainer

Assist with the coordination and operations of the 2nd medical trial of a pharmaceutical drug prior to FDA approval. Daily collaboration with other research coordinators to include managing research data and result analysis. Key contributor to the establishment and maintenance of research patient records and data. Complete case report forms based on source documentation and protocol parameters. Enter and track patient information and activity in research study databases. Process and ship research specimens per protocol.

Greater San Diego Area

2011-2013 San Diego, CaliforniaDirect supervision and responsible for 12 clinical activity folders and 230 chart reviews for both Dermatology Staff and Resident Physicians ensuring departmental compliance and mission accomplishment. As Hazmat Petty Officer, trained 32 staff members, maintained and updated 3 Material Safety Data Sheet binders, conducted daily maintenance and inventory of 3 Hazardous Material Lockers.Recognized as a subject matter expert for all UVA/UVB phototherapy equipment. Conducted over 2,000 treatments for different dermatological conditions.2009-2011 Okinawa, JapanExpertly developed, managed and implemented a new medical surveillance program for 1855 marines and sailors which is now the standard and still being implemented.Awarded the “Navy And Marine Corps Achievement Medal” for providing leadership to 53 marines and 3 sailors in the increase of the Combat Logistic Regiment medical surveillance program from 30% to 100% compliance in a 6 month period. 2006-2008 Norfolk, VirginiaTriaged over 6,000 patients and assisted 4 providers daily in an 12 bed clinic. Charted over 1,200 patient records and entered over 900 diagnostic tests and medications for provider signatures.Assisted with the completion of over 7,000 Periodical Health Assessments for personnel attached to Naval station Norfolk and surrounding commands, resulting in a 20% increase in Periodical Health Assessment compliance for units of the U.S. Fleet Forces Command. Valued member of the Disaster Preparedness team, participated in the planning and coordination of the patient reception team to test the medical emergency response capability of the Commonwealth of Virginia. The drill provided an avenue for civilian and military medical facilities to combine efforts to triage, evacuate, and transport over 100 patients.

Identify, manage and record escalation trends and collaborate with process system engineering organization on product defects and trends.Collaborate with other workgroup teams to train using process and procedures based on historical experience.Lead a team of 18 hand-selected reps in three eight-hour shifts.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Associate Of Science (A.S.), General Studies