Jackson Kuria, Cams Email & Phone Number

Nairobi, Kenya

As a Financial Crimes Compliance Analyst at NCBA Group, I am responsible for managing FCC cases effectively. This includes promptly responding to and conducting initial reviews and investigations of FCC alerts, as well as ensuring timely follow-up for resolution. I provide advisory services to senior management regarding financial crime compliance trends and exposures, offering recommendations to minimize risks.To comply with regulatory requirements, I promptly escalate all identified suspicious transactions and activities to the Manager FCC for the timely filing of suspicious transaction reports. Additionally, I develop proactive plans to address any identified weaknesses in FCC and collaborate with process stakeholders to close these gaps.To mitigate applicable FCC risks, I review procedure manuals within the bank to ensure the implementation of adequate controls. Furthermore, I conduct FCC training programs across the bank, adhering to the standards defined by the Group Risk Function.

Nairobi

As an Assistant Operations Officer, I leveraged my analytical skills and customer service management expertise to support operational activities.Experienced in delivering outstanding customer service and building strong client relationships.Proficient in cashiering and efficiently processing customer instructions.Skilled in generating daily transaction reports and promptly submitting them to management.Proficient in customer accounts management, from onboarding and opening accounts to activating digital channels and ordering necessary tools.Well-versed in stationery management, including assessing monthly requirements, initiating orders through SAP, and monitoring supplies.Effective in coordinating weekly branch meetings, handling agenda preparation, and documenting meeting minutes. Ensures timely resolution of action items.

Kenya

During my time at NIC Bank Limited, I honed my analytical skills and customer service management abilities while working in operations.Experienced in delivering outstanding customer service and building strong client relationships.Proficient in cashiering and efficiently processing customer instructions.Skilled in generating daily transaction reports and promptly submitting them to management.Proficient in customer accounts management, from onboarding and opening accounts to activating digital channels and ordering necessary tools.Well-versed in stationery management, including assessing monthly requirements, initiating orders through SAP, and monitoring supplies.Effective in coordinating weekly branch meetings, handling agenda preparation, and documenting meeting minutes. Ensures timely resolution of action items.

As a Data Analyst on Upwork, I conducted research on US real estate companies, performed web scraping, managed online databases, and carried out data entry tasks.

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