Jackson L. Email & Phone Number

Over 20 years progressive experience in Healthcare IT domain.- Developed, implemented and supported healthcare products for Hospital Authority, Hong Kong (HA) and Department of Health, Hong Kong (DH).- Leaded and managed business information system team to support big data platform using for AI and machine learning.- Proven track record in effectively managing vendor relationships - Skilled in evaluating vendor performance and implementing improvement plans - Expertise in resolving vendor-related issues and ensuring high vendor satisfaction levels.- Familiar with agile development methodology, test automation, Continuous Integration/Continuous Delivery (CI/CD) pipeline.- Managed software quality, ensure products meets organization standard and satisfy user requirements.- Performed functional testing, regression testing and integration testing together with different IT teams.- Gathered business and functional requirements, designed, built and implemented healthcare products for private sector hospitals in Hong Kong.- Designed re-engineering processes and workflows, contributed accumulate knowledge to the revamp project.- Proven ability leaded and managed quality assurance, implementation, development, support & maintenance teams.- Monitored project schedule, estimated system risk factors and suggested contingency/recovery plan.- Familiar with clinical and departmental business domain knowledge.- Possess excellent communication skills, good staff management, strong problem solving and analytical abilities.- Fluent English and Cantonese speaking.