Jackson Meeker Email & Phone Number

Resilient and Agile Operations Leader with over 20 years of experience and a consistent record of turning around under-performing business units for greater profitability, highest employee engagement and customer service excellence, pivoting talents and skills in new industries.✪ Adaptable Leader – exceptional judgment and decision-making, quick thinking and adaptive to changing situations, responsive to executive strategy, solving for challenging problems with operational best practices.✪ Walk-Around Manager – strong work ethic, modeling positive behavior, setting clear vision, direction, and performance metrics, attentively listening and recognizing team success while ensuring diversity and inclusion. ✪ Strong Business and Financial Acumen – highly analytical, utilizing data and trend analysis to realign and reposition business initiatives, reign in labor costs and other expenses to maximize profitability.✪ Lead with Positivity – boost employee morale, nurture a culture of employee empowerment, reward and recognition, recruit, hire, and develop team members to grow professionally and reach their potential.✪ Champion for Change – implement new systems, training and coaching employees and clients for greater usability, and initiate process improvements for maximum efficiency. ✪ Articulate Communicator – excellent communications skills, writing, speaking and presenting, maintaining high bar for accuracy and detail.SELECT ACCOMPLISHMENTS► Turned around multiple under-performing business units by addressing customer needs, improving customer service, building employee morale, and implementing best practices in operations.► Reduced labor costs without impacting operations, realizing $52K/year in savings & benefits. ► Achieved highest employee engagement scores, consistently in the top 3 departments for the company. ► Rewrote and edited the department Policy & Procedures manual multiple times, (2012, 2014, 2016, & 2020) to remain compliant with industry regulations, changes in systems, and changes in corporate HR policies.

Listed skills include Microsoft Office, Customer Service, Management, Leadership, and 9 others.