Jackson Michael Email & Phone Number

Tanzania

.Overseeing & coordinating all operations within the branch. • Managing Branch resources, staff and overseeing staff performance within the branch.• Training and hiring new staff within the branch• Developing goals & maintaining Sales performancewithin branch• Assisting in Up sell, cross sell, identifying and developing new business from existing customers to increase service range within the branch.• Collects, processes, and follows up complaints and proposing solutions.• Actively supporting the conversion of sales leads.• Formulation of marketing strategies, partaking inand supporting marketing activities in line with strategy within branch.• Carry out account management for allocated customers in line with procedure and best practice• Monitor the day-to-day commercial performance of each account within branch• Conducting market research to identify new business opportunities.• Collaborating with sales team to determine the most viable, cost-effective approach to pursue new business opportunities• Handled customer complaints with empathy and composure• Working closely with key customers to keep them updated on process changes designed to improve

Nhc House Mz13, Samora Avenue, Dar Es Salaam

*Managing Tanzania Sales team to meet sales targetDevelop and implement sales plans to expand customer base and increase customer retention.Monitor the performance of sales team members and worked to increase team morale and motivationCommunicating with customers via Emails,Skype,phone or in person.Organising sales training for Sales team.Keeping up to date with market development.Prepare report,budgets and forecast in Sales and Marketing.Ensuring customer enquiries and orders are properly managed and processed in a timely manner.Driving revenue and identifying opportunities to increase revenue streams through innovation and communication.Anticipating market changes and proactively shares insights with Business development manager for inputs in annual business planing and strategic planning.Attending relevant sales meeting,functions,conferences,shows or exhibitions.Creating Marketing content,maintaining and monitoring social media pages.Devise innovative sales strategies to attract more customers.Coordinate training programs and skill development programs for employees.

Dar Es Salaam

Managing and supervising sales team, Creating sales techniques,Creating Marketing content,maintaining, managing the social media Platform,Handling customer complains,Prospecting and getting new customers. Communicating with customers via Emails,Skype,phone or in personOrganising sales training for Sales teamCoordinate training programs and skill development programs for Sales teamMonitor the performance of sales team members and worked to increase team morale and motivation

Mnazi Mmoja Anatouglu House

Writing and supplying demand notes, conducting Business Licenses Inspections, Tax cab registrations Customer care services, report writing on revenue collected during inspectionsAnd doing all work as assigned by my seniors.

Bachelor Of Arts In Public Relations And Marketing, Social Sciences

Activities and Societies: SSPRA Saut Students of Public Relations Association

Education record

Activities and Societies: fooball club