Jackson Sidebotham Email & Phone Number

Coppell, Texas, United States

● Customer Lead, with the expectation of being a Subject Matter Expert to provide sustainable and quality services for customers.● Designed, developed, tested and deployed Genesys applications, custom applications and custom reporting within Genesys solutions, Genesys routing solutions, and all Genesys suite of products.● Created responses and estimates for project proposals and consulting engagements, including troubleshooting and resolution of issues.● Provided on-call support for Genesys solutions and other ancillary call center technologies.

Coppell, Texas, United States

● Designed, developed, tested and deployed Genesys applications, custom applications and custom reporting within Genesys solutions, Genesys routing solutions, and all Genesys suite of products.● Created responses and estimates for project proposals and consulting engagements, including troubleshooting and resolution of issues.● Provided on-call support for Genesys solutions and other ancillary call center technologies.

Fort Worth, Texas, United States

● Filled various machines with drinks, snacks, and candy across the Dallas-Fort Worth area.● Performed maintenance and diagnosis of malfunctioning machines.● Interacted with clients regarding machine performance, malfunctioning machines, and preferred products.

Fort Worth, Texas, United States

● Stowed items onto shelves, scanning products into respective bins.● Picked items for customers’ orders, efficiently picking about 130 items an hour.● Batched orders into respective carts for delivery.● Obtained PIT license to efficiently navigate around the warehouse, picking customers’ orders.

Frisco, Texas, United States

● Parked cars for country club members and event guests.● Assisted new members and guests with event information as well as the location of the various amenities.● Patrolled parking areas to ensure that no vehicle damage or vehicle/property thefts occurred.

Southlake, Texas, United States

● Managed the go-karts area, leading peers with the expectation of maintaining a safe play area

Southlake, Texas, United States

● Engaged with customers, taking payments and checking them in with color-coded wristbands.● Led birthday parties: serving food, showcasing the park, and assisting guests.● Monitored the trampolines and attractions around the park to ensure a safe environment for all guests.