As a dedicated student at East Carolina University, I am actively building skills in business operations, sales, and customer service. My role as a Yard and Sales Associate at Sac Auctions has allowed me to apply and enhance my skills in client engagement, marketing, and negotiation. I achieved a 10% increase in sales revenue by prioritizing customer engagement and fostering strong client relationships. My ability to negotiate effectively has led to closing over 34 deals, while my marketing efforts helped broaden the auction’s reach through promotional content and digital channels.Previously, as a Front Desk Associate at Jet Fitness, I managed daily interactions with over 300 members, ensuring a 95% satisfaction rate. I contributed to a 10% membership growth by onboarding new clients and played a key role in training new front desk staff to elevate team performance. By resolving customer inquiries and improving retention by 12%, I focused on delivering a welcoming and professional experience.