Jackson Stump Email & Phone Number

Rochester, Mi, Us

Lake Orion, Michigan, United States

- Lead successful implementation of Advanced Product Quality Planning (APQP) process- Design and deliver master drawings and to Ford's engineering requirements, enabling on-time product launch- Investigate quality concerns voiced by the customer and develop the intended corrective action plan with Quality Control- Equip Ford Modification Center Teams with expert product installation training, achieving operational efficiency and reduced warranties- Spearheaded a collaborative R&D project that slashed program scrap rate by 114%

Grand Rapids, Michigan

- Work one-on-one with clients to ensure a positive club fitting experience- Ensure each client receives exceptional service, driving maximized revenue through sales- Providing creative solutions for improved performance through data driven recommendations using the TrackMan monitor and SAM PuttLab to analyze a client's swing- Precise club building and repair skills to the tightest tolerance in the industry- Use Salesforce to communicate with clients before and after the sale- Increase store revenue and profitability

West Michigan

- Provide custom fittings for TaylorMade products and offer guidance on all equipment while driving product sales to each customer- Develop and maintain effective partnerships with account representatives by communication and satisfying customer requirements and requets- Increased TaylorMade product sales by 15% during the 2018 season

Greater Grand Rapids, Michigan Area

- Manage turnkey projects of robotic weld automation through the stages of design, development, build, and validation- Follow automated cells from design stages to production, ensuring program timing is met- Establish and maintain an open-issues report and timeline by organizing and maintaining program files

Greater Grand Rapids, Michigan Area

- Implemented the new standards for all Challenge Mfg. automated robotic cells- Assisted in the build of a six-robot cell for the Tesla Model 3 brace assembly

Kelly Family Sports Center

- Providing a friendly, customer service oriented atmosphere- Overseeing all day to day operations of the building and outdoor fields- Handle all customer-related requests such as reservation, memberships, equipment rentals, answering phones, facility set-up and tear down, etc.

Grand Rapids, Michigan

- Assesses needs of the customer by fitting them for components that ensure desired product performance; examples include fitting customer for proper shaft flex, length, lie, loft, grip size, etc.- Assist customers by ascertaining their needs and upon customer’s request, perform needed repairs and/or modifications as well as aiding in product fitting and selection of components such as club heads, grips, shafts, tools, supplies and machines.- Assist the store management team with general supervision in assigned department and other areas of the store as needed.

Bachelor’S Degree, Major In Marketing In Sales, Minor In Mathematics And Engineering Science

Activities and Societies: Freshmen Design I and II Tutor President and Athletic Rec Facilities Representative of GVSU University.

High School

Activities and Societies: Class President, Honors Society, Graduated with Honors