Manager Of Customer Experience
CurrentManage all things customer experience related: support, onboarding, and long-term care.
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@ziplingo.com
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Jackson Ward is listed as Manager of Customer Experience at Ziplingo, a company with 4 employees, based in Orem, Utah, United States. AeroLeads shows a work email signal at ziplingo.com and a matched LinkedIn profile for Jackson Ward.
Jackson Ward previously worked as Customer Success Manager at Dental Intelligence Inc. and Retention Specialist at Dental Intelligence Inc.. Jackson Ward holds Bachelor Of Science - Bs, Business Administration And Management, General from Utah Valley University.
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AeroLeads found 1 current-domain work email signal for Jackson Ward. Compare company email patterns before reaching out.
I enjoy business. Case and point. I am a driven, aspring business executive with a passion for driving tangible outcomes inside of the organizations that I am a part of. I am motivated by an unsatiable desire to succeed and an inability to accept failure as the end of my journey. I excel at leading others to achieve outcomes that they never thought they could achieve. I bring a strong and willing work ethic that contageously spreads throughout the team members with whom I associate.
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Utah, United States
Manage all things customer experience related: support, onboarding, and long-term care.
Pleasant Grove, Utah, United States
-Generated $2.4k MRR via Expansion Sales in my first 6 weeks as a CSM.-Initiated at least 40% more customer interactions than any other team member in my first 6 months as a CSM.-Elevated the Gross Retention % of my book of business from 67% to 90% within my first 90 days.
Utah County, Utah, United States
-Achieved a 15.6% save rate (+12.6% of previous team).
Pleasant Grove, Utah, United States
-Carried out 16% more onboarding training sessions for customers than any other co-worker leading to higher customer retention among these customers.-Developed the initial plan that led to the eventual merger of all roles in the onboarding department, into one consolidated role, driving operational efficiencies.-Maintained a pre appointment % that was 20%.
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Jackson Ward works for Ziplingo.
Jackson Ward is listed as Manager of Customer Experience at Ziplingo.
AeroLeads has found 1 work email signal at @ziplingo.com for Jackson Ward at Ziplingo.
Jackson Ward is based in Orem, Utah, United States while working with Ziplingo.
Jackson Ward has worked for Ziplingo, Dental Intelligence Inc., Dental Intelligence, Mpwr, and Directscale.
Jackson Ward's colleagues at Ziplingo include Matthew Marchbanks.
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Jackson Ward holds Bachelor Of Science - Bs, Business Administration And Management, General from Utah Valley University.
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