Job Satisfaction: Applying new perks and benefits, organizing team building activities to boost moraleHR Planning: Administering HR plans/ programs to all employeesEmployee Relations: Assisting with employee hiring, onboarding, training, and orientationPerformance Management: Organizing performance reviews, gathering information, and analyzingEmployee Files: Maintaining employee files and records in electronic and paper formEmployee Issues: Helping employees with their questions and issues, resolving them in a timely mannerBenefits & 401K: Working in areas of employee health plans, safety, payroll, and benefits

Act as daily point of contact for employees’ general inquiries by being familiar with all firm HR policies and procedures and advising accordinglyManage day to day employee benefits and advising employees on firm benefits during new hire orientation, open enrollment, and other qualifying life eventsWork with the HR Team on all data and system maintenance inclusive of HRIS, metrics, reporting, personnel files, and benefits carrier portalsOwn and oversee aspects of new hire onboarding and offboarding Maintain HR folder and data in firm’s document management systemParticipate in planning employee engagement initiatives including D&I Committee eventsMaintain all reference and employment verification materialsAssisted the CEO & CFO with Excel reporting as demandedOther projects as assigned

Assist with the onboarding process for new hospitality employees, ensuring a smooth transition into the organization and providing necessary training and resources. Maintain accurate and up-to-date employee records, including personal information, employment history, and training records. Provide support to managers and employees on HR-related matters, including policy interpretation, conflict resolution, and performance management. Assist with the development and implementation of specific training programs, including orientation sessions, safety training, and customer service training.Crafting job descriptions, employee handbooks, and other core HR documentsDeveloping a seamless employee journey process from the initial interview to after the probationary period is completeATS ManagementCompensation ManagementCareer fairsJob postings, candidate screening, and interview coordination

Responsible for developing and implementing training programs and objectives to help employees improve their skills and knowledgeManaging budgets and the effectiveness of training programsSetting KPIs and sales goals for the new sales representatives Dispositioning leads to the sales floor Providing ongoing training for Sales Managers and Financial Consultants, building company morale, strengthening team cohesion45 Day and 90 Day Job Chats that included performance feedback & training Handling Leavers and Terminations

Prospect and qualify new sales leadsBuild and maintain relationships with clients and prospectsIndependently manage time, travel and resources to maximize number of sales callsConducted cold calling training with sales representatives Prepare and present customized proposals and agreements to prospective and existing customersCollaborate with internal Marketing/Creative department to assist in development of effective advertising campaignsPartner with Operations staff to ensure timely delivery of advertisements in agreed locationsUtilize CRM software and other tools to manage client interactions and track sales performance. Continuously identify new opportunities for business growth and expansion

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