In addition to the responsibilities of a Contract Administrator, as a Senior Contract Administrator additional duties included:-Delivering training and support to the Contract Operations and Sales teams regarding back-office processes.-Leading team meetings in the absence of senior team leaders.-Preparing weekly reports on supplier compliance and conducting monthly audits of team member contract placements.-Participating in client calls alongside Sales teams as required to address and resolve complex queries.

Providing administrative support to our sales teams in Client Management, Strategic Alliance, and Front Office across the United States and Canada. Responsible for overseeing all administrative functions and compliance verification related to contract placements executed by these teams.-Validating and verifying all applicant documentation submitted during contract onboarding.-Managing all contract documents through DocuSign.-Ensuring compliance with country-specific requirements for contractors, regardless of their location.-Performing data entry to maintain accuracy in our internal CRM (Salesforce), accounting (Sage), and time tracking (InTime) systems.-Delivering high-quality customer service to sales teams, clients, and candidates.-Assisting in processing candidate background checks and collaborating with the legal department to address inquiries and updates related to client and candidate agreements.-Collaborating with sales teams to resolve any issues that arise.-Working with the legal and sales departments to revise and distribute all relevant legal documents concerning new and ongoing contracts.

As a Recruitment Consultant managing a 360-degree desk for Mason Frank International, a division of Frank Recruitment Group, I specialized in Salesforce talent acquisition.-Proactively sourced candidates through LinkedIn, job boards, advertising, referrals, and our internal database. Conducted screening, assessment, and documentation of all candidate interactions, maintaining comprehensive records in our Salesforce system.-Engaged in proactive business development by establishing and nurturing relationships with both new and existing clients to identify and secure new roles and opportunities.-Managed the complete recruitment lifecycle, including arranging job interviews, negotiating salaries, and closing placements to ensure successful candidate placements.-Partnered with teams across all eight of our U.S. offices to deliver top-tier talent to clients, extending our reach and service beyond my immediate market.

-Developed and provided sales quotes, along with comprehensive background information, to support the internal sales team and clients.-Generated leads to assist the outside sales team in identifying new business opportunities.-Supported the outside sales team with order requests and upselling initiatives.-Fostered collaborative relationships with the sales teams to uncover and develop new opportunities.-Assisted with iBase administration and equipment tracking for clients across the United States.

-Delivered exceptional customer service by promptly addressing guest needs, taking orders, and providing recommendations for food and beverages.-Implemented effective upselling techniques to increase sales and enhance the guest experience, resulting in a measurable increase in revenue.-Cooperated and communicated with all serving and kitchen staff, adhering to all relevant health department rules/regulations and all customer service guidelines.-Worked with management to ensure proper opening and closing procedures were completed.-Trained and mentored new staff members on service standards, bar procedures, and customer engagement strategies.

-Maintained inventory levels by conducting regular stock checks and placing orders with suppliers to ensure a well-stocked bar and dining area including liquor, and linen distributors-Managed scheduling for front-of-house staff and addressed customer complaints effectively.-Assisted the owner in organizing private events and in developing new craft cocktail offerings.-Delivered exceptional customer service from guest arrival to departure, customizing recommendations based on guest preferences and implementing upselling strategies as appropriate.-Coordinated with serving and kitchen staff while ensuring compliance with all relevant health department regulations and customer service standards.-Worked with the owner to hire and train new staff members on service standards, and front of house procedures