Jackson B. Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Western Australia, Australia

Within the West Australian Police Agency, I have gained a large number of valuable skills, too many to name all of them in a single document. I have been trained and utilized these skills regularly in High Risk, High Stress Situations. Some of these skillsets include Problem solving, Effective Communications, Situation De-Escalation, Quick thinking and adaptability. I believe that during my time in Policing, I have greatly improved my communication and problem-solving skills, as well as being able to find a resolution for people, even if they believe there is none. As Police Officers we are held to a higher standard both on and off duty in terms of professionalism, integrity, honesty, caring and teamwork, I believe these are all qualities that would benefit any business or potential employer.

Australia

In my previous role I work in a large-scale MSP providing level 2/3 support to business clients over the phone, email and face to face consulting, whether this is onsite or at the office as well as being an escalation point for the Level 1 technicians, as well as working on projects with the project team. The skills that this role involves includes, Office 365, SharePoint, Microsoft Teams administration, 3CX phone systems, Cisco Meraki, IT Glue, Datto Networking and Agent, Windows Server, Microsoft Exchange, Active Directory, Sophos Central Security and many other skills.

Perth, Australia

In this role I worked in a large-scale MSP offering and providing level one and two support to business clients via the phone, email & face to face consulting. This role involves skills with Office 365, Exchange, Licensing, Documentation, Active Directory, ConnectWise, IT Glue, Remote Systems, Backup Monitoring, troubleshooting of hardware, software and networks related issues.

Australia

I was a general hand around the workshop which involved sheet metal and air conditioning repair and maintenance also operating a CNC plasma cutter and assisted with jobs as I was needed.

Perth, Australia

I was involved in all facets of the outlet that led to managing the drive through and the front counter and other positions as required, this role also involved cash handling.

Certificate Iv In Networking, Information Technology

Certificate 3, Information Technology

English Language And Literature, General, Year 12