Jackson Best Email & Phone Number

San Francisco Bay Area

Provide ongoing verbal and written communication to clients and their family regarding domestic and international relocation logistics▪ Address client and candidate inquiries and requests during the relocation process▪ Manage over 300 transferee accounts, process invoices, and reports tracked data throughout the process▪ Schedule and coordinate services to fulfill travel arrangements, home searches, immigration and tax assistance, etc.

San Francisco Bay Area

-Balancing budgetary and operational priorities -Problem resolution and client management- Managed all front of house operations to ensure staff are preforming their duty in a courteous and efficient manner in line with the hotels strict standards. - Monitoring and training staff in various hotel operating platforms.- Responsible for the operation and input of various hotel online booking systems.

San Francisco Bay Area

Promoted directly from bellman to front office supervisor.Acting manager on duty as top authority on property.Ensure guests’ satisfaction from arrival to departure, manage any crises involving guests and employees.Ensure guests funds are secure for hotel payment and incidentalsTrained to protect the Hotel against potential fraudResponsible for balancing room inventory, ensuring all guests receive the rooms they booked.Respond to all hotel reviews on social media platforms. Review and reinforce hotel’s quality standards amongst all guest services employees.Ensure all employee commissions are tallied and entered for payroll.

San Francisco Bay Area

Acted as the first and last point of contact with guests at the hotel, ensuring a positive first and last impression.Booked restaurant and tour reservations, assisted with directions and general information about the hotel and San FranciscoAssisted guests with luggage and ensured all valuable items were safe and secure while in the hotel’s custody.