Fred J. Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

Orlando, Florida Area

Orlando, Florida

• Management of multiple residential apartment communities • Active Florida Real Estate Licensee (SL3280061)• Improved resident relations by offering support where otherwise lacking• Walk units prior to move-in & move-out• Eviction processing• Process statement of deposit refunds • Walk community daily to assess cleanliness & condition and conduct site tours • Expert with MRI Property Management Software / YARDI• Ensure compliance with all Fair Housing, Landlord/Tenant laws, Section 8 housing • Resolve complex resident issues• Oversight of sales, maintenance staff & apartment turns

Consultant - Marriott International Account (Contract position)

Orlando

-Pre-Opening AGM of the 1st Delta by Marriott Property in the U.S.-Awarded "Full-Service New Hotel Opening of the Year" by Marriott in 2016-Responsible for overall property performance including P&L, guest/associate satisfaction, brand quality assurance, revenue/yield management, budget, and labor management-Provide vision, insight, conflict management, and attentive leadership to ensure guests receive exceptional, flawless service-Participate and monitor monthly inventory of supplies and equipment. Ensure purchases are made within budget and by approved vendors-Ensure all associates at the property are driving the company initiatives

Orlando, Florida Area

• Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance• Ensure all corporate SOP’s are followed/ prepare for internal, external, and tax audits• Oversee the property accounting functions including accounts payable and receivable, house bank audits, petty cash, tax collection, night audit, purchasing department, inventory/PAR level mgmt• Monitor departmental budgets/payroll • Lead the hotel’s Data Security Committee• Identify negative GSS trends and work with operations team to implement solutions • Participate in Manager-on-duty program

Ocala, Fl

•Assist the GM with management of two hotels, 196 rooms, 6,600+ sq. ft. of meeting space, 2 restaurants•Complete performance appraisals and developmental plans for employeesAssist with Sales efforts (site visits, local negotiated rates, sales calls, networking events)•Ensured staffing levels allowed for a positive guest experience while budgetary goals were met•Assisted GM with day to day operations of all departments•HR functions including: Payroll & new hire processing/orientation for entire property, workers comp, benefits, employee file maintenance•Monitored room inventory, rate parity, market segment PMS coding, and room upgrades to mazimize revenues/profitability. Applied strategic sellout planning "Best Practices" to consistently grow REVPAR and ensure same-day sellouts. •Accounts Payable, Accounts Receivable, General Cashier duties

Ocala, Florida Area

•Ensured all guests are provided fast, friendly, personalized service•Managed Marriott Rewards program•Maintained the inventory of vacancies, reservations, and room assignments

Ocala, Florida Area

•Opened this new construction property•Awarded "Hotel of the Year" in 2004 out of 320 hotels in the chain•Handled, resolved, and followed up on guest issues•Gained leadership and management skills by working closely with the management team•Worked as Interim Housekeeping Manager for just under a year