Managed the Dallas Stars’ practice rink front desk by communicating with customers and performing sales.Worked in a team to offer public skates, private ice rentals, and birthday parties to the general public.Registered online and in-person customers for skating and hockey programs.Used Activenet to register customers for a wide variety of on ice activities.

Developed the hockey skills of kids aged 4-16 of various skill levels through Hockey Academy, Prep League, and Enhancement sessions.Worked with a team of coaches to build and implement an effective practice planCommunicated results to parents and other interested partiesFitted kids with free hockey gear and then introduced them to hockey as part of the Little Rookies Outreach Program.Tracked player progress with detailed evaluation reports, providing constructive feedback for improvement.