Jackson Holmes Email & Phone Number

Salt Lake City, Ut, Us

Acts as producer or coordinator for projects of varying scales.Manages projects from initiation to completion, ensuring they meet scope, schedule, and budget requirements.Coordinates pre-production, production, and post-production logistics, including equipment and crew management.Provides creative consultation and executes production deliverables using specialized knowledge.Maintains communication with stakeholders and disseminates project information promptly.Collaborates… Show more Acts as producer or coordinator for projects of varying scales.Manages projects from initiation to completion, ensuring they meet scope, schedule, and budget requirements.Coordinates pre-production, production, and post-production logistics, including equipment and crew management.Provides creative consultation and executes production deliverables using specialized knowledge.Maintains communication with stakeholders and disseminates project information promptly.Collaborates with Resource Managers to assemble necessary personnel for projects.Monitors project health and communicates updates to stakeholders.Develops relationships with sponsoring departments, management, and production crew. Show less

Salt Lake City, Utah, United States

• Assist with the planning, design, development, and production of live events, including Ensign College Devotionals• Research information and obtain materials necessary for production• Assist producers with content, production, and cost/benefit decisions for projects.• Independently carry out parts of projects.• Produce special/minor projects.• Organize scripts, presentations, and special introductions.• Assist and oversee post-production of final product.• Performs… Show more • Assist with the planning, design, development, and production of live events, including Ensign College Devotionals• Research information and obtain materials necessary for production• Assist producers with content, production, and cost/benefit decisions for projects.• Independently carry out parts of projects.• Produce special/minor projects.• Organize scripts, presentations, and special introductions.• Assist and oversee post-production of final product.• Performs IP checks and other administrative tasks designated by the producer. Show less

Salt Lake City, Utah, United States

As a Production System Tech at The Church of Jesus Christ of Latter-day Saints, I collaborate with multiple IT teams across our organization, extending technical solutions including custom OS build, testing and maintenance through DEP enrollment, and general troubleshooting.I also implement internal processes to improve our overall workflow for provisioning hardware and decommissioning computers.Key Activities:- Manage support and maintenance for production Macs, leveraging Jamf Pro… Show more As a Production System Tech at The Church of Jesus Christ of Latter-day Saints, I collaborate with multiple IT teams across our organization, extending technical solutions including custom OS build, testing and maintenance through DEP enrollment, and general troubleshooting.I also implement internal processes to improve our overall workflow for provisioning hardware and decommissioning computers.Key Activities:- Manage support and maintenance for production Macs, leveraging Jamf Pro and ServiceNow- Tier 1 support for translation tools including WorldServer, Trados, Plunet, and CaptionHub- Create new and efficient ways for process's examples include BART tool, Sophos admin access, contributing with ServiceNow development, and inventory methods- Monitor systems security using Sophos and facilitate system and software updates- Develop knowledge base articles for known issues and upload them into ServiceNow for future reference- Mentor new hire employees and train them on team and department processes- Implement LastPass to share and maintain account information and strengthen security for the organization Show less

Salt Lake City, Utah, United States

- Provided phone support for Macs, leveraging Jamf Pro and the Workforce App Store- Conducted phone support for Windows machines utilizing command prompt and admin account- Troubleshot and provided installation assistance for desktop applications, and computer hardware of all types and platforms including printers and tablets- Led network setup remotely using Meraki and Technology Manager admin portals- Managed and assigned tickets in team queues and mentored newly hired… Show more - Provided phone support for Macs, leveraging Jamf Pro and the Workforce App Store- Conducted phone support for Windows machines utilizing command prompt and admin account- Troubleshot and provided installation assistance for desktop applications, and computer hardware of all types and platforms including printers and tablets- Led network setup remotely using Meraki and Technology Manager admin portals- Managed and assigned tickets in team queues and mentored newly hired employees- Received 5 out of 5-star quality management ratings from management Show less

Salt Lake City, Utah, United States

I worked on the Mission Support team supporting missionaries all across the world. We supported devices such as smartphones, proprietary websites called IMOS and Missionary Portal, and other company-owned products.

Grand Junction, Colorado, United States

Grand Junction, Colorado, United States

I worked one on one with the owner of ORBS computers and we serviced customers for all of their computer needs.Key Activities:- Diagnosed and repaired hardware issues; motherboard, power supply, bad connections- Imaged OS and installed software on computers per customer specifications- Advanced troubleshooting and support over phone and on-site with all versions of Windows and Mac using support articles posted on manufacture websites- Utilized the Bomgar remote support… Show more I worked one on one with the owner of ORBS computers and we serviced customers for all of their computer needs.Key Activities:- Diagnosed and repaired hardware issues; motherboard, power supply, bad connections- Imaged OS and installed software on computers per customer specifications- Advanced troubleshooting and support over phone and on-site with all versions of Windows and Mac using support articles posted on manufacture websites- Utilized the Bomgar remote support client to gain access to computers and troubleshoot- Leveraged Acronis and other backup software to create backups for files and images- Troubleshot mobile devices including iOS and Android devices- Troubleshoot Microsoft Office, Creative Cloud, and other end-user apps Show less

Associate'S Degree, Business Management And Communications

High School