Jackson Kariuki Email & Phone Number

Nairobi, Kenya

Key Responsibilities:1. Strategy Development and Implementation2. operational Governance3. Maintenance of a high-performance high-availability infrastructure and Systems Security4. Human Capital Planning and Development5. Financial Planning and Management6. Corporate Positioning and Risk Management

Nairobi, Kenya

Current Scope of Responsibilities:• Design Solutions based on client needs/requirements after clearly understanding client’s scope of work through extensive collaboration with clients.• Respond to technical RFP/RFQs from clients and give/advice on best solution that meet scope, work closely with internal sales representatives by maintaining open and effective communication; and processing cost sheets based on solution designed/proposed for approval by the Finance department.• Project Management & Leadership on project Implementation as per schedules, within budget and scope, for notable clients both within and outside the country; while cresting value for the organization.• Actively maintain partnership levels and relationships with business associates like distributors and vendors by maintaining partnership requirements e.g. by doing exams, attending product briefings/trainings.• Proactively involved in Internal IT Operations, Solution designs for internal IT Projects, Systems Auditing and Systems Administration.• Network & Security administration Notable Achievements:1) Microsoft Test Center Kenya office design and set up..2) Department of Immigration Malawi – Network Infrastructure Solution design & Implementation support.3) CGARD Technology Training Centre in Madagascar - Setting up the training Center, Data Center & Network Infrastructure for the GIS software’s applications.4) Hawassa University – Implementation of IP Telephony in 4 Campuse

Nairobi, Kenya

Scope of Responsibilities:• Designed and implemented voice and data network solutions• Installed, configured and administered Unified Communication technologies e.g. IPT and Collaboration solutions like video conferencing, unified messaging, presence, Voicemail etc. • Installed configured and administered Cisco Unified Call manager solutions e.g. Cisco BE6K version 8.6, 10.5, and Cisco Unified Call Manager Express, both as standalone and in distributed setup.• Installed configured and administered Alcatel IPT and Legacy PABX Solutions, Asterisk based VOIP solutions, Panasonic IPT and Hybrid PABX solutions.• SIP Trunks and E1 Integration for Public Telecommunication service providers.• Designed and implemented call centers • Installed and configured Cisco and Polycom teleconference solutions.• Knowledgeable in Multilevel Protocol Label Switching, routing protocol BGP• Configured infrastructure protocols: OSPF, EIGRP, IGRP, RIP and RIP2, Vlan’s and Layer 2 layer 3 switching• Implemented and configured WAN technologies e.g. PPP, VPN, ISDN• Implemented SNMP to allow for network management.• Prepared monthly work status reports and updated technology specific documents • Excellent understanding of OSI Model, TCP/IP Protocols (IP, ARP, TCP. FTP etc)• Maintained and managed networking equipment• Provided transition continuity to assist with platform integration and scalabilityNotable Achievements:• The Residence Hotel, Zanzibar: Installation and configuration of Alcatel IP PABX system and structured cabling using fiber backbone. • Ethiopian Revenue Collection Authority (ERCA), Ethiopia: Design and implementation of ERCA call center

Nairobi, Kenya

Scope of Responsibilities:• Oversaw the expansion of the paging network in Nairobi and other cities• Ensured optimum performance of both Telecommunications and IT equipment• Trained and gave support to end users• Supported end users

Nairobi, Kenya

Scope of Responsibilities:• Ensured optimum performance of all Telecommunications and IT equipment• Compiled daily reports on work performance and status of all equipment• Trained and gave support to end users• Advised clients

Nairobi, Kenya

• Maintained paging transmitters• Installed and maintained P.A.B.X equipment• Maintained LAN Network• Installed and maintained power back up systems• Programmed, serviced and maintained pagers (Motorola)

Nairobi, Kenya

Scope of Responsibilities:• Customer service support• Installed both Structured and voice cabling. Some of the clients worked for are Knight Frank, Unilever Kenya and Kenya Airways.