Jackson Lanning Email & Phone Number

• Manage carrier contracts and implement into our database software • Interpret key performance indexes and report findings to COO and management staff • Develop system to evaluate 300+ drayage partners based on price, service, and timeliness • Support international sales by serving as the subject matter expert with new sales prospects • Senior member of pricing team responsible for training new employees

• Prepare professional ocean and air rate quotes and proposals • Analyzing optimal routing and pricing scenarios by evaluating multiple routings and costing • Negotiate with ocean carriers for better cost and service • Ensure compliance with all government regulations and internal procedures • Update existing customer sell rates due to fluctuating market conditions

Maryville, Missouri

• Developed and advised a hall leadership team that represented the 300 residents of the housing complex • Counseled and monitored resident assistants in the development of educational, social and cultural programming for the building community • Trained resident assistants in residential life policies and procedures • Advocated for student staff members of my residence hall throughout the university community

Maryville Missouri

• Hired desk attendant personnel after a review of applications and an interview process • Evaluated performance of 30 desk assistants in customer service and administrative tasks • Managed paperwork and equipment for the front desks of two residence halls

Maryville, Missouri

• Foster an appropriate academic environment through community development• Assist residents in establishing relationships and a sense of community• Design, publicize, and lead programs that promote educational, social, cultural, and personal growth for a community of 50 members• Enforce safety and security policies in the residence halls in collaboration with University Police• Serve as a source of information about the operation of the university and its services

Maryville, Missouri

• Determine solutions for resident’s needs and concerns as they arise• Facilitate housing check in and check out procedure for residents of Millikan and Dieterich Halls• Guide visitors and students to various resources located on campus and in the city of Maryville

Kansas City, Missouri

• Coordinate with a team of installers to split tasks within the job site.• Assembled brackets for draperies and install them into the window frames.

Kansas City, Missouri

• Prioritized customer satisfaction by aiding customer’s questions and issues.• Oversaw a cash register, and facilitated grocery sales through scanning items.• Monitored the performance of the utility clerks and other sales associates.

Kansas City, Missouri

• Collaborated with customers about how they wanted their groceries bagged.• Maintained restroom and register cleanliness.• Trained new utility clerks in the specifics of how to organize bagged groceries, and cleaning duties.