Ryan Jackson Email & Phone Number

Nashville, TN, US

Responsible for developing innovative technology solutions and operations across all business units including Sales & Marketing (Website, Mobile App iOS and Android, CRM), Customer Experience & Contact Center, Retail, Consumer Financing, Insurance, and Payments, Fintech apps, HR, Clinical solutions, R&D, Manufacturing and Procurement spanning across 15.

Nashville, TN, US

Overland Park, KS, US

Global, US

Principal strategist and visionary for IT business processes, infrastructure and application operations, client governance, big data analytics and business intelligence functions. Managed a service delivery team of 800+ infrastructure, applications, analytics and BI staff and ensured the effective delivery of critical business systems and contractual.

Global, US

Established and directed the strategic and tactical goals, policies and procedures for the office of the CIO for 92,000 employees around the world. Led the digital transformation and cloud projects as part of our client zero initiatives. Oversaw the development, design and implementation of new next gen applications and maintenance of existing application.

Global, US

• Implemented program management strategies, processes, tools, policies and procedures for all projects globally. Certified operational readiness for client solutions and services. Developed key BI capabilities, earned.
• Efficiency & Quality Improvements: Reduced administrative costs per year by $10M through developing PMO best practice processes and procedures, improving productivity by 30% across all PMO business lines.
• Project Management: Designed, developed and deployed a large, robust and customized MS Project Server and SharePoint environment to manage a 40,000+ project management community.

Global, US

Provided leadership across service delivery competencies, communicating with and managing client executives and project team members. Managed more than 30 large outsourcing and transition programs that included business process, infrastructure and application scope to ensure timely project delivery adhering to financial and contractual service level goals..

Global, US

Responsible for program and project planning, financial and progress status reporting, and project manager compliance for all active transitions across CSC. Led PMO teams through entire project life cycles using industry best practices. Managed new product development and introduction to ensure successful transition to production and sustainable customer.

• APPLICATIONS DEVELOPER AND GIS ANALYSTDeveloped numerous applications using various programming languages designed to support law enforcement efforts to reduce crime and improve community oriented policing techniques..
• Applications Development: Built various application solutions including automated data collection and normalization for large data sets used for analytical purposes. Programming languages proficiency includes C, C++.
• Database Administration: Architected and administrated various database solutions and systems including API support for applications and analytic requirements. Database experience included Oracle, SQL, MySQL, etc.
• Analytics and Data Science: Performed correlative and predictive analyses in order to determine relationships between crime, social, environmental, and a myriad of various data sets supporting crime reduction strategies.