Jack Sonsalla Email & Phone Number

Minneapolis, Minnesota, United States

Worked as full-stack developer on different Web Applications. Delivered bug-fixes, new application features, requested changes, suggested enhancements using the agile methodology.Key Accomplishments:• Developed merge functionality to help consolidate duplicate data• Fixed critical bugs that hindered production usability• Updated timeline activity tracking for the Candidate and Contact entities• Updated requested UI enhancements• Migrated important document data to their corresponding entities in current database

Madison, Wisconsin, United States

Operated service desk that troubleshooted computers in order to help alleviate technological problems for university staff, students, and alumni. Utilized computer repair tools and problem-solving skills to diagnose and repair departmentally and personally owned machines in a timely matter while providing quality customer service.Key Accomplishments:• Helped launch university wide two factor authentication implementation• Reworked changes in repair workflow due to Covid-19 restrictions• Provided data backup and recovery services for failing drives containing critical data• DoIT Agent of the Month (November 2019)

West Bend, Wisconsin, United States

Integrated with a team in the Commercial Lines IT Department to help complete the tasks that were assigned to the department. Primarily responsible for testing, debugging and maintaining legacy software that the company’s current internal applications relied upon.Key Accomplishments:• Developed a SOAP REST API to retrieve information for the front-end development team• Presented team’s quarterly planning to the entire Commercial Lines IT Department• Presented potential logging options for upcoming 3rd Party Rater integration

Greater Milwaukee Area

Working on volunteer project for non-profit for LifeNavigators with multiple development teams. Project consisted of creating a case management system using ASP.NET to help them better organize there multiple cases that they have. This system allows them to move their all paper based system to a more accessible online format.