Vice President, Sales & Operations
International Checkout
Vice President, Sales & Operations July 2011 – February 2020Van Nuys, CA- Oversee all aspects of sales team. Increase revenue by 72% from 14MM to 24MM in annual sales. Develop in house sales support positions.- Designed software to reduced processing time and increased throughput of orders by more than 300%.- Increased staff (customer service, shipping, sales, merchant relations, admin and Sr. Management) to 68 in house employees (Additional 15 outsourced).- Developed new technology – software which afforded merchants to process their own volume, reducing our overhead, save merchants on domestic shipping charges and increasing turnaround time of delivery of orders to end customers. - Oversee all aspects of day to day running of Company, HR, Corporate Compliance, Staffing, AP/AR, Tax Reporting, Cash flow, Budgeting and Forecasting, P&L, Balance Sheets, Payroll, Health and 401k Benefits Management, Marketing, New and Existing Software Development, Legal Governance, Contract Negotiations, Policy Formulation and Execution, Planning, Safety Compliance, Sales TrainingVice President of Operations April 2010 – June 2011Van Nuys, CA- Built and developed in house telesales team from the ground up (hired, trained, created comp plan and sales strategy) which increased partner membership by more than 600%. Sales team revenues increased 40% in first year; $10MM to $14MM in sales with no outside capital funding. - Directly responsible for staffing the shipping and customer service department. Increased staff from 12 employees to 27. Oversaw all training and began promoting from within for department managers. Vice President, Business Development July 2009 – March 2010Santa Monica, CA- Responsible for increasing partner membership and overseeing staff. Increased partner membership by more than 210% in 8 months. - Expanded facilities and moved company from 4k sq ft operation to 16k sq ft warehouse/office space with no increase in facilities costs.