Systems Administrator
CurrentTechnical role within Ingenta’s IT team, providing support to internal users and managing company infrastructure on a daily basis. Working closely with all employees.Key responsibilities include: •Maintain and manage and configuration of internal infrastructure and monitoring system health - AD/AAD/365/Intune/Exchange/ Manage servers and infrastructure/ JIRA/Confluence Administration/ Virtualization (Hyper-V)/Asset management.•Manage users accounts, access and permissions. As well as providing internal technical support and resolving and diagnosing software and hardware problems for user assets and infrastructure - Internal Helpdesk Support•Database administration•Involved in managing an IAAS project •New starter IT inductions and leavers related tasks•Replacing and upgrading defective or outdated assets when necessary•Provide documentation and technical specifications to all staff for planning and implementing new or upgrades of IT infrastructure/processes •Management of Security Awareness tool•Administration of VOIP