Jack Carruthers Email & Phone Number

Portsmouth, England, Gb

London, United Kingdom

- Full project management on a combination of internal and external client work (including one of theworld's leading pharmaceutical companies and a major energy solutions provider).- Day-to-day role was a combination of diary management & scheduling, identifying ways to save effortand resourcing, establishing clear ways of working with team members and external stakeholders,reviewing systems and processes and flagging project risks to management.- Assisted on the delivery of a face-to-face training session in Madrid during my first week for anindustry-leading accountancy firm. Throughout my time with The Smarty Train I also assisted with thedeliveries of virtual training and coaching sessions.- Supported the leadership team by project managing the internal crisis management approach forCOVID-19. This included developing a number of one-pagers for different business areas as well ascoordinating internal training programs, to ensure we were ready for the challenges presented byvirtual training, and remote facilitation for events, given the team was remote-working.- Proactively managed the final stage of our project management process, 'Sustain'. This involvedfacilitating all individual project debrief meetings to collate and evaluate feedback. These learningswere then presented back to the leadership team in a monthly meet

London, United Kingdom

- Managed sales activity for both adult and children’s events across a combination of corporate andprivate clients. Using a variety of reactive and proactive sales tactics through cold-calling, reconnectingwith previous bookings, networking and planning company showcases.- Supported the MD to design marketing material to promote the company and its various projects on avariety of different platforms. This included the development of full creative proposals, working oncreative design concepts and creating new products such as hot ticket events.- Complete management of the multiple company social media channels. Project managing therebrand/overhaul of the company website and SEO activity.- Worked closely with clients throughout the entire customer journey. Often managed the event myselfon the day whilst overseeing the logistics, production and upholding the client relationship.- Adapting to business needs during the busy Christmas period a more hands on approach with events;working on load in and load outs, managing event crew and at times building sets and props that I hadsold.- Full & clear DBS screening completed in December 2019.

Shoreditch & Camden

- Responsible for the delivery of all events, bookings and pre-sales revenue for both Be At OneShoreditch & Be At One Camden.

Mayfair

- Managed a team of two event full-time staff and multiple freelancers to maintain the growth of newbusiness, whilst ensuring events were delivered smoothly.- Working across the team, required collaborating with my colleagues on projects in commercialpartnerships. This involved pitching, creating presentations and attending meetings on their behalf.- Responsible for website and social media activity management, incorporating the company re-brand.- Sole responsibility of event operations and their budgets, and the account management for a leadingUK airport worth over £500,000. This involved the delivery of multiple conferences and privatedinners across the year.- Responsible for building content for internationally distributed communications

London, United Kingdom

- Regularly exceeded sales targets as well as KPIs for dials, talk time and leads created.- Pro-actively planned and produced a presentation on how the company could better contribute to the5-15 audience. This was presented to the board using my previous knowledge and understanding of theEarly Years environment and education policy.- I personally supervised over 150 accounts, utilising up-selling, customer service and establishingstrong relationships with clients.

London, United Kingdom

London, United Kingdom

- I worked with Honest whilst studying and after graduating.For development, took ownership of Trip Advisor responses and customer feedback. One site advanced to 4th out of17,000+ restaurants in London and remained in the top 50 for the duration of my employment.