Jack Thackrah Email & Phone Number

Cherry Hill, New Jersey, United States

TGI. Thinking Great Ideas. TGI Office Automation is a comprehensive office technology provider offering scalable solutions to many of today’s complex business issues. TGI offers unparalleled, innovative technology from industry-leading partners like Toshiba, Ricoh/Lanier, HP, and Lexmark. We also offer IT products and services from Dell Technologies and Dell/EMC through our subsidiary, iPower Technologies.These partnerships enable us to provide your business with both cost-effective and reliable solutions and services. All of the products we offer are backed by award-winning, factory-trained service technicians and certified network engineers dedicated to supporting you.In addition to hardware solutions, TGI is committed to improving document workflow, controlling costs, meeting compliance requirements, and reducing waste. Simply put, we go the extra mile. At TGI, we still believe in the very same founding principle we started with five decades ago: a satisfied customer is our most important asset.

Philadelphia, Pennsylvania, United States

Working at DEX Imaging, I provided C-Level clients and their designated leaders in Finance, IT and Procurement, with consultation and analysis to help them reduce waste and improve processes associated with enterprise printing.As a DEX Imaging. Field Sales Consultant for Managed Print Services. I supported Staples Teams out of Philadelphia. DEX Imaging is a wholly-owned subsidiary of Staples. Working with the Staples Account Executives, I led their MPS business with their clients with them or autonomously and we won with new business for both DEX Imaging and Staples.A couple of standout wins were:At Hersha Hospitality Management, just before the start of COVID-19 andworking with the VP IT, I helped the client see large productivity and cost enhancements by reducing the fleet of OEM devices to two (2) while setting up an MPS program for their corporate facilities in three states. Another big win was generated by the Staples Acquisitions Team. I led the RFI response for MPS with Hershey Foods for their attraction "Make Your Own Chocolate Bar" at Chocolate World. We won because the incumbent OEM was not able to follow through to provide data on toner coverage that affected costs. I was able to help the VP Operations at Chocolate World understand exactly how much toner they used for each custom printed Hershey's Chocolate Bar Wrapper. These customer wrappers are created by the thousands of annual visitors to Chocolate World (see photo). Providing this ability to see toner usage set us apart from competitors and allows our client to accurately forecast annual budgets for the $5MM program that runs 14 hours a day, 258 impressions per hour, 365 days a year. When you do the math, you'll see it was a great win for all!I left DEX Imaging due to the COVID-19 Pandemic. Everything just stopped. Phones rang but never answered, emails went into the abyss. In June 2020, Staples furloughed over 5,000 sales professionals and DEX Imaging followed in July 2020.

Greater Philadelphia Area

Dallas, Texas

Northeast, Us

Responsible for managing Dell’s Laser Printer Sales in assigned territories. Using business intelligence data, developed and planned account strategies and activities, with Core Teams or autonomously, to penetrate identified accounts. Selected hardware and software solutions for account proposals, identifying buyer influences, overcoming objections, introducing new products, making sales presentations up to and including C-Level decision makers and negotiating price. Provided customer feedback and competitive intelligence to management. Attended and participated in team ops reviews, industry sales conferences and trade shows.-Delivered on quotas of $3MM annually -Extremely effective in using all Dell Marketing Programs to close sales.-Closed large net new customer orders at Boston Medical Center, NYCHHC Kings County Medical Center, Capital Health, Spectra Labs, Daiichi Sankyo Pharma, Backus Health, Butler Health, Lancaster General, Lehigh Valley Health and BIDMC.-Performed print assessments to facilitate customer refresh after comparing ROI data of current state vs. future state.-Presented print solutions to customers such as PaperCut, OM Plus & Perceptive Software.-Helped customers create self-managed print environment with Dell Open Manage Printer Manager-Go to Printer Consultant on team at Dell for best practices for selling MFPs and selling into the Healthcare vertical.-Called on by Management numerous times to mentor new hires at Dell for Printing & Imaging.-Collaborated with customers and Dell Marketing on two published Customer Case Studies for Dell Printers.-Represented Dell Printing and Imaging at HIMSS, Orlando 2011.-Recognized as Printer Consultant of Quarter, Corporate Accounts in FY07Q03 at 144% of plan. -Exceeded revenue quota in territory during FY07/129%, FY08/118%, FY10/111%, FY11/109%

Austin, Texas & Orlando, Florida

Exclusively responsible for implementing Six Sigma methodology to improve trial sale process and customer retention efforts. Provided hands-on project management for cross-functional teams of sales, operations & logistics personnel using Six Sigma. Continually briefed company executives up to and including the CEO, on progress of projects.Created trial sales process, boosting close ratio 34% and reducing trial sales from an average of 30 days to 14. Enhanced marketplace revenue and logistics inventories with a ROI of over $1.53 MM over 12 months in 2005. Conducted Customer Retention projects with global sourcing managers of FedEx Kinko’s, Franchise Services, Inc. and 50 franchise owners of Sir Speedy/PIP, significantly raising IKON’s corporate profile. Briefed IKON CEO and VP IKON NA on project status/milestones

New York, New York

Account management responsibility for IKON’s national contract with MetLife. Provided over $9M in total net-new hardware revenues in 2002 and 2003. Developed & executed strategic plan that installed over 1,000 digital networked copiers nationwide. Collaborated with MetLife CPO, Sr. Legal Counsel, Procurement, IT personnel for contracts and amendments. Also ensured contract compliance internally with IKON Senior Management and National Accounts teams.Achieved $4.3 MM in revenue for FY02 and $4.9 MM in FY03. Validated asset lists and contacts with end-users, enabling team to target top opportunities. Amended contract to adding more choices for high volume print/copy solution and responded to all MetLife copier/fax RFPs.Awards: IOS Capital with the Diamond VIP -Highest Lease Volume NE Region, 2002; IKON Circle of Excellence (over 120% of quota),2002., Canon Golden Eagle Masters Award, #2 in US Sales of Canon product line, 2002.

New York, New York

Recruited and trained Color Specialist in all segments of color copier sales and General Line (GL) Salesreps in sales of business color segments. Re-built Color Sales Team, successfully training team to sell new line of Color Copiers and Controllers. Certified Salesreps on business color sales, which added incremental business to branch color sales. Collaborated with Major Account Team winning RFP’s, with Cushman Wakefield and Nomura Securities

Printing and Publishing Account Executive. Maintained 104% of Quota and $650,000 in revenues during time at ABS Canon. Left to pursue carreer opportunity in management at IKON in NYC.

Philadelphia, Pennsylvania

Specialized in sales of office technology for all customer segments. Consistently closed sales by developing marketing programs that justified customer investment in products and services. Created unique sales promotions to fill pipeline.Awards:IKON Philadelphia (Color Specialist) - Attitude, Effort and Performance Award, January 1999.COPIFAX INC. (Riso & Facsimile) - Salesrep of the Year award, 1993, President’s Club 1989-1991, 1993-1996

Us & Europe

Supported USAF mission by performing duties as a Command Post Controller, maintaining the highest levels of command and control of airbase resources for local Commanders of the Airbase of assignment. My primary role was to provide high-level coordination during Emergency Actions Procedures for response to increases in defense readiness status (DEFCON) for nuclear and non-nuclear alerts and events (weather events, security threats, etc.) as directed by higher authorities (up to and including the President of the United States). Maintained a TOP SECRET SBI clearence in this position.In a secondary role, I maintained and coordinated all activites related to airbase flying, ground activities, servicing, maintenance, logistics, security, along with coordination of crew billeting, flightplans, weather reports, etc. all to ensure on time take off and landings for mission aircraft. Performed duties as Training NCO (Manager) to certify controllers in all Command Post Controller procedures to ensure competency and proficiency for daily duties and during Inspector General inspections.Honorably discharged in 1988, USAF Commendation Medal, Achievement Medal One Oak Leaf Cluster, USAF Operational Unit Award with One Oak Leaf Cluster and a "V" device for Valor (1SOW, Hurlburt Field Florida, 1983 Grenada Invasion).https://www.facebook.com/334Gators/videos/926940724362599/