• Was responsible for ensuring all plant equipment and machines are well maintained and working in order • Developed and implemented preventive maintenance schedule for all plant, laundry and kitchen equipment to improve on their availability and reduction on downtimes.• Kept and maintained accurate records of all maintenance activities that included work orders, equipment repairs and maintenance schedules.• Kept and monitored records of the hotel utilities • Coordinated with service providers that offer support services such as inspection to critical systems and infrastructure within the hotel that includes, fire alarm and detection system, steam boiler, generators and LV electrical panel.• Coordinated and managed maintenance staff, assigning roles and ensuring jobs assigned are done safely and in good time• Conducting performance review for the maintenance staff.• Worked closely with other departments in identifying areas that require repair and maintenance and developing strategies to address them.• Assisted in ensuring the hotel complies with all government statutory requirements such as implementing occupational safety and health act, conducting regular fire drills, inspection of fire and alarm detection systems and conducting food handlers medical examination among others.• Routinely conducted inventory control ensuring minimum stock for critical materials are always available so as to minimize on equipment downtime during repairs.• Doing requisition for new staff based on job demands.• Facilitated and conducted regular trainings that cut across different disciplines with the aim of multiskilling maintenance staff and further foster their career development.• An appointed member of the hotel’s Energy Management Committee • An appointed member of the hotel’s HACCP (Hazard Analysis and Critical Control Point) Committee• A trained member of the hotel’s Occupational Health and Safety Committee

Machine Layout Designing & Installation• Provided a routine maintenance schedule for the steam boiler machines and laundry equipment to reduce production downtimes.• Designed layout plans for new laundry facility• Provided clients with up to date service reports on their equipment alongside actions to take upon completion of maintenance or repair jobs. Machine Maintenance & Work Plan• Conducted surveys and pre-installation works eg. marking out service points, setting up plinths etc• Disassembled and reassembled machines to repair or replace worn or malfunctioning components and consumables.• Identified spare parts and special repairs that need to be done on the machines to get them back to optimum performance.• Carried out routine preventative maintenance visits weekly and responded to emergency call outs and repairs.Customer Support• Offered professional advice to clients on the machines suitable to their needs for them to make a well-informed choice. • Maintained periodical communications with customers and visits to ensure proper resolution and follow-up.• Tested systems to verify that installations or repairs were successful to ensure customer satisfaction• Helped in closing sales deals through machine demonstrations and advising clients accordinglyReporting & Data Management• Maintained accurate data on the machines to keenly track on their performance and assist in decision making on the required needs• Prepared all the machines administrative paperwork such as expenses, service reports and timesheets.• Prepared reports as per the machine status upon a maintenance or repair works• Regularly did stock take Training & Capacity Building• Commissioned and trained machine operators on the proper use of the machine• Trained customers on the troubleshooting basics in case of any machine failures that may not need a technical team.

• Applied learned technical knowledge on the operation of the laundry and kitchen machines from our suppliers to provide the best service possible to all clients• Closed sales deals by providing adequate information to potential clients on the best machine suitable for their needs• Conducted site visits to check the readiness of site for machine installation• Trained machine operators on proper usage upon successful installation• Periodically examined machines to check on their condition, operation efficiency and malfunction, if there is any development repaired them where necessary • Assisted in accurately identifying the required spares needed for repairs or troubleshooting a problem • Remained informed on the latest machine trends from our suppliers ensuring the customer gets excellent service

• Assisted in the development of case studies and objectives for every workshop class• Facilitated workshop classes through practicals, live demos and presentations • Creatively helped in demystifying some of the complex robotic concepts to a non-tech savvy student to aid learning

Vehicle speed governors installation, servicing and repairs