Jack Taylor Email & Phone Number

Manchester, England, United Kingdom

Responsible for assessing complaints relating to the NHS in England, UK government departments and other public organisations. I make decisions on enquiries and assessments delegated by the Ombudsman through the delegation scheme and in line with casework policy and guidance. I manage a variable caseload engaging with a diverse range of stakeholders.

Perth, Western Australia, Australia

Responsible for providing efficient and accurate assessing and processing of applications and other documents for registration in accordance with the Regulatory Principles for the National Scheme, the National Law, registration standards, guidelines, and national organisational policies and procedures.

Brisbane, Queensland, Australia

Responsible for providing efficient and accurate assessing and processing of applications and other documents for registration in accordance with the Regulatory Principles for the National Scheme, the National Law, registration standards, guidelines, and national organisational policies and procedures.

Manchester, United Kingdom

• My tenure at The Challenge Network was focused on working on government funded young person's programme; NCS within the Sales Calling Team. Main responsibilities:
• Performance Management & Reporting - for department and individual team
• Workflow and Capacity Management
• Staff Development and coaching
• Training - CRM systems, programme knowledge and internal policies
• Recruitment - overseen recruitment for both temporary and permanent agents

Manchester, United Kingdom

• During my time at BSS I worked on two contracts being Care UK the UK's largest independent care provider and ActionFraud the police reporting service for fraud & cybercrime. Care UK Main responsibilities:
• Inbound Customer Service
• Bookings coordinator
• NHS referrals
• Customer Journey Evaluation
• Weekend workflow managementAchievements

Manchester, United Kingdom

• Ticketline is the UK's leading booking agent for festivals and concerts. Main responsibilities:
• Inbound Customer Service
• Weekend Supervisor Duties
• Escalation point
• Finance Admin
• Reporting to account managers for finalised ticket sales Achievements:

As Levels, B - C

Gcse, A - C, Btec- Merit