Jack Walker Email & Phone Number

Richmond, Va, Us

Purchase, Ny, Us

Global Data CentersInfrastructure Design and EngineeringInfrastructure DeliveryCompute/StorageInternal CloudRegional DeliveryService DeliveryM&A Technology Integrations

Mclean, Va, Us

Directed technology operations and oversaw multiple functional responsibilities including command center operations, site reliability engineering strategy, resiliency and recovery, associate productivity and collaboration, management of data centers, cloud migration and data center exit program, mainframe support, technology SOX controls, cloud and infrastructure optimization and support for workplace services business.

Mclean, Va, Us

Expanded role to include cloud engineering, the programs to exit data centers, and exiting all internal mainframe applications. Oversaw numerous functional responsibilities including cloud strategy, engineering and operations, command center operations, site reliability engineering strategy, network services, resiliency and recovery, associate productivity and collaboration, management of data centers, cloud migration and data center exit program, mainframe support, technology SOX controls, identity and access management, cloud and infrastructure optimization and support for human resources and workplace business units.

Mclean, Va, Us

Expanded role to oversee Sarbanes-Oxley (SOX) controls for technology, identity and access management, workforce productivity and collaboration and network services. Earlier, expanded role to include infrastructure delivery teams. Directed technology ITIL functions (problem, change, incident management processes). Oversaw Level 1 and 2 production support for all Capital One systems. Led disaster recovery testing.

Mclean, Va, Us

Directed technology ITIL functions (problem, change and incident management processes). Oversaw Level 1 and 2 production support for all Capital One systems. Led disaster recovery testing.

Charlotte, Nc, Us

Senior Vice President, Production and Testing Services Executive  Develop and support Triage tools  Managers on Duty to drive triage; Provide incident communication and reporting  Application Portfolio Governance and Support, Application Performance Management  Enterprise Testing Strategy; Testing Controls Framework  Shared Testing Services (Test Environments, Test Data, Software Configuration Management)  Performance and Resiliency Testing

Charlotte, Nc, Us

 Created the Testing Strategy program to reduce Risk and Cost while increasing Quality and Speed  Increased Release Performance quality by 97% in 2009, as compared to 2008  Delivered $10MM in savings to the 2009 financial plan through streamlining the organization  Drove contract negotiations and developed contractor conversion plans that deliver $20MM in savings over 3 years  Led NEW BAC work stream to drive out 40%+ cost of testing for the company

Charlotte, Nc, Us

 Global Engineering and support for all LINUX/UNIX systems  Global Engineering and support for Open Systems Storage  Global Engineering and support for Oracle, Informix and SQL Servers  Provided Security Services Infrastructure support (De-Militarized Zone, Firewalls, Intrusion Detection, Siteminder)  Developed the Engineering & Operations Sourcing Strategy for 2007  Selected/promoted to role to lead Infrastructure Transformation for Bank of America  Developed the Infrastructure Solutions Marketing framework  Defined Solutions Management metrics and multi-generational plan  Executed the Financial Cost Allocation Reporting Improvement Project

Charlotte, Nc, Us

2004 - 2006, Senior Vice President, Engagement, Design and Fulfillment Executive 2002 - 2004, Senior Vice President, Internet Computing Executive 2000 - 2002, Senior Vice President, Storage Services Executive 1998 - 2000, Senior Vice President, Architecture and Optimization Executive 1987 - 1998, Midrange Computing – multiple roles. Started as a trainee, ended as SVP Nationwide Technical Support