Jack Merrell Email and Phone Number
Jack Merrell work email
- Valid
- Valid
Jack Merrell personal email
Jack Merrell phone numbers
I lead at the apex of innovation, where technology meets people. As the leader of PurposeMed's service team, I am accountable to the consistent delivery of exceptional patient experience to our communities. I'm also responsible for working in lockstep with our technology leadership team to define a product roadmap that delivers step-change improvements to both customer experience and operating cost.With 8 years of experience leading in high-growth environments, I've honed my skills as a servant leader of large and complex teams. I relish my role developing leadership talent in both one-on-one coaching and in designing people systems to that allows leadership culture to scale through multiple reporting layers. As a department leader, I focus on constantly improving and simplifying the systems and processes that support my people multiple functional areas collaborate with optimal efficiency and with diminishing cost. As a member of PurposeMed's executive team, I'm also at the heart of shaping overall business strategy to deliver affirming care to underserved communities in Canada and the USA.
-
Vice President Service OperationsPurposemed Jun 2024 - PresentCalgary, Alberta, CaExecutive operations leader accountable to delivering exceptional patient experiences and addressing barriers to care for LGBTQ2S+ and neurodivergent communities.
-
Vice President Service OperationsFrida Jun 2024 - Present -
Vice President Service OperationsFreddie Jun 2024 - PresentCalgary, Alberta, Ca -
Vice President Service OperationsBench Accounting Sep 2023 - Jul 2024Vancouver, Bc, CaExecutive leader and head of department for Bench Accounting's bookkeeping and tax service operation. Accountable to 350+ team of customer success, bookkeeping and tax professionals. Responsible for service design and delivery to thousands of small business entrepreneurs across North America. Work directly with Product Design and Engineering teams to develop process automation and user experience improvements to deliver high quality financial insights and peace of mind to our customers. -
Senior Director Of OperationsBench Accounting Jul 2022 - Oct 2023Vancouver, Bc, CaSenior leader accountable for overseeing service delivery to 10,000+ clients and guiding a 350-person strong operations team across 12 functional areas. Role responsibilities include setting and executing on strategic plans to enhance client experience through both in-house technology innovation and service improvement. In addition, I oversee leadership development & training, systems, process & organisation design, and department budgeting.
-
Director Of Service OperationsBench Accounting Feb 2021 - Jul 2022Vancouver, Bc, Ca
-
Senior Operations ManagerBench Accounting May 2019 - Feb 2021Vancouver, Bc, Ca
-
Sales ManagerBench Accounting Sep 2017 - Apr 2019Vancouver, Bc, CaLed the Bench sales team through a period of rapid team growth, conversion optimization and sales channel diversification.• Tripled team size from 13 to 37 reps in the 18 month period from Sep 2017 to Feb 2019.• Implemented processes, tools and training to achieve 2.5x improvement in client conversion.• Developed new strategic sales channels for Bench, including Outbound sales and selling to scored leads from Bench's content website.As a people-first, performance-obsessed leader, I achieved these results through strong coaching relationships with sales reps and team leaders responsible for the execution.
-
Sales Team LeadBench Accounting Aug 2016 - Sep 2017Vancouver, Bc, CaI led a team of SDRs who worked with our prospective clients to discover their bookkeeping needs and set them up for a trial of Bench's service.I also worked with internal teams to guide our overall sales strategy.
-
Sales Development RepresentativeBench Accounting Apr 2015 - Jul 2016Vancouver, Bc, CaWith a focus on online retail, I helped busy e-commerce entrepreneurs ensure their bookkeeping and tax filing is taken care of, giving them more time to grow their business and enjoy their independence. I also worked with the financial advisory marketplace, arming independent financial representatives with the operational financial insights they need to grow their practice.
-
Project ManagerIncorporated London Ltd Jun 2014 - Jul 2014Consulted on development of global political lobbying campaign in support of post-2015 UN development goals.
-
Project ManagerJoin In Trust Jun 2014 - Jun 2014Project management for Tour de ITV celebrity charity cycle ride in partnership with major UK national broadcaster ITV.Developed project and event management tools including project tracking documentation and event day scheduling.Directed operations on the day of the cycle ride and co-ordinated the 50-person event team.
-
Programme And Operations ManagerJoin In Trust Sep 2013 - May 2014Program and operations management for the official London 2012 sport volunteering legacy organization as they transitioned from a single event-based business model to a sustainable program of year-round activity.Reported to CEO and COO in managing the Trust’s overall program, developing new project tracking and management tools, including Merlin Gantt charts, risks & issues registers and project reporting templates.Assisted the CEO in writing the official 2013 evaluation documentation and in the revision of the Trust’s 3-year business strategy, both for presentation to central government and non-commercial funding partners. The revised business strategy subsequently led to a media partnership with ITV and commercial partnership with Intersport within 12 months.Managed the organisations monitoring and research programme, co-ordinating with external research organisations.Co-ordinated the Board of Trustees and oversaw preparation of meeting papers for the Trust’s monthly Board meetings.Prepared and co-ordinated monthly reporting documents to central government and the Big Lottery Fund.
-
Uk Spectaculars Project ExecutiveLondon 2012 Oct 2011 - Sep 2012Project, brand and event manager overseeing delivery of four giant installations of Olympic Rings and the Paralympic symbol (Spectaculars), including co-ordination of high profile launch events with national and international media.Strategy consultant to project managers within the Spectaculars team to ensure uniform delivery across the brand programme. Working closely with the International Olympic Committee and International Paralympic committee, the London 2012 Spectaculars branding programme is the most successful in the history of both Games.Programme and strategy analyst for ports of entry marketing initiatives, a project that diversified the Spectaculars portfolio. -
Brand & Marketing InternLondon 2012 Jun 2011 - Oct 2011Part of a small team that produced a comprehensive branding guide to help UK local authorities develop their street-dressing plans for London 2012. Successful engagement of communities across a host nation had never been achieved before.Worked closely with Brand, Legal, Design and Sustainability teams, as well as external government and commercial stakeholders, to develop a multi-level approvals process for UK-wide community street dressing plans.Assisted the Special Advisor to the Director of Brand Marketing and Culture in the preparation and implementation of a groundbreaking dual Olympic and Paralympic branding proposal. This generated a significant cost saving across all departments as a result of reduced obligation to transition all branding from Olympic to Paralympic.
-
Activities Department AssistantUniversity Of Exeter Students' Guild Jan 2011 - Jun 2011Exeter, GbAssisted the Activities Coordinator in the management of all Guild-affiliated university societies. Managed confidential data, processed financial requests and oversaw accounts for the 160 societies. Co-ordinated and assisted in the preparation and presentation of society training. Training outlined Students’ Guild policy and procedures to 320 representatives of new student committees.Finalist for On-Campus Student Employee of the Year (2011). -
Campaign Manager, Sabbatical Officer ElectionsUniversity Of Exeter Students' Guild Feb 2011 - Feb 2011Exeter, GbManaged the week-long electoral campaign for a successfully elected candidate in the Sabbatical Officer Elections.
-
DjXpression Fm Dec 2008 - Jun 2011Co-presented and produced a weekly 2 hour daytime radio show on the University of Exeter's student radio station.
-
Production TrainerXpression Fm Sep 2009 - May 2010Trained new members of the station’s production team to become radio producers using Cool Edit Pro 2.1 and P2 (P Squared) Myriad software.
-
Training ManagerXpression Fm Mar 2009 - Mar 2010Managed all DJ presenter and technical training with ultimate responsibility for approving trainees prior to commissioning.Undertook complete revision of training materials in response to an incident of on-air misconduct.
-
Retail Sales AssistantJack Wills | Aubin & Wills Nov 2009 - Jan 2011London, London, GbSales and merchandising assistant in the Exeter, UK store of global British fashion retailer Jack Wills. -
Senior Team Leader, Welcome WeekUniversity Of Exeter Students' Guild Sep 2010 - Oct 2010Exeter, GbAwarded Highly Commended Students' Guild Volunteer of the Year (2011) after successfully leading a team of 11 volunteers during the University’s Welcome Week.
-
Chalet HostNeilson Active Holidays Jan 2008 - Apr 2008Brighton, England, Gb -
Editorial InternCumbrian Newspapers Limited Aug 2007 - Aug 2007Carlisle, England, Gb
Jack Merrell Skills
Jack Merrell Education Details
-
University Of ExeterEconomics
Frequently Asked Questions about Jack Merrell
What company does Jack Merrell work for?
Jack Merrell works for Purposemed
What is Jack Merrell's role at the current company?
Jack Merrell's current role is Transforming healthcare experience for LGBTQ2S+ and neurodivergent communities.
What is Jack Merrell's email address?
Jack Merrell's email address is ja****@****l.co.uk
What is Jack Merrell's direct phone number?
Jack Merrell's direct phone number is (888) 760*****
What schools did Jack Merrell attend?
Jack Merrell attended University Of Exeter.
What skills is Jack Merrell known for?
Jack Merrell has skills like Marketing Communications, Project Management, Strategy, Event Management, Public Speaking, Public Relations, Marketing Strategy, Community Engagement, Stakeholder Management, Customer Relations, Project Planning, Business Strategy.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial