Jacky Craddock Email & Phone Number

Coventry, United Kingdom

Skills4Growth Project Officer:Act as point of contact for the Project.Research relevant training and skills provision ensuring best value at all times.Liaise with training providers to book training on behalf of employers.Liaise with employers to gather in monthly invoices.Check and collate all invoices and input on to the Coventry City Council Financial System.Ensure that all project paperwork is in place and accurately completed.Collate and summarise employer… Show more Skills4Growth Project Officer:Act as point of contact for the Project.Research relevant training and skills provision ensuring best value at all times.Liaise with training providers to book training on behalf of employers.Liaise with employers to gather in monthly invoices.Check and collate all invoices and input on to the Coventry City Council Financial System.Ensure that all project paperwork is in place and accurately completed.Collate and summarise employer and employee satisfaction feedback using appropriate IT packages to present information. Show less

Coventry, West Midlands

Managing and developing arrangements for providing administrative, procurement and contract administration across the organisation.Leading a team of 23 staff.Accountable for front of house services including reception resource, mail room facilities and document management provision. Implemented a new document management service which was well received by staff and resulted in a saving of £60,000.Controlling a budget of £350,000. Consistently met budget targets and… Show more Managing and developing arrangements for providing administrative, procurement and contract administration across the organisation.Leading a team of 23 staff.Accountable for front of house services including reception resource, mail room facilities and document management provision. Implemented a new document management service which was well received by staff and resulted in a saving of £60,000.Controlling a budget of £350,000. Consistently met budget targets and complied with financial policy and procedure.Developing and producing key resource utilisation and value for money performance reports including staff and room resource. Successfully facilitated the centralisation of cross organisation administrative support resulting in a staff resource saving of 1.3 million pounds. Development and operational management of arrangements for contract management and compliance. Implemented contract monitoring tools and chaired regular meetings to review contract progress.Development and operational management of arrangements for procurement of goods and services. Implemented an e-procurement solution to support the organisation procurement operation and successfully led the Procurement Team to the finals of the Government Go: Excellence in Procurement National Awards. Preparing and producing statistical reports for senior management and other organisation departments. Co-ordinated the production of a monthly vital signs report highlighting key areas of operational concern.Project work including implementation of an on-line system to record student additional support information which successfully enabled production of more timely information and reduced staff resource requirements.Lead on implementing policy and procedures to support the work of the Department. Produced policy and procedure for monitoring student attendance which resulted in an increase of 4% in student attendance within 3 months. Show less

Coventry, West Midlands

Managing and developing arrangements for providing administrative support to managers, faculties and departments. Team leadership of four administrative teams, two reception teams and secretarial support to the Senior Management Team. Successfully managed the merge of administrative functions following a restructure in 2006 and relocation to new premises in 2009. Appointed as a key contact to represent a group of areas and ensure a smooth transition to the new premises.Dealing with all… Show more Managing and developing arrangements for providing administrative support to managers, faculties and departments. Team leadership of four administrative teams, two reception teams and secretarial support to the Senior Management Team. Successfully managed the merge of administrative functions following a restructure in 2006 and relocation to new premises in 2009. Appointed as a key contact to represent a group of areas and ensure a smooth transition to the new premises.Dealing with all aspects of leading staff including recruitment, annual appraisals, setting team objectives, training and disciplinary issues. Successfully developed and implemented a staff apprenticeship training programme resulting in 100% achievement of all staff enrolled and generating additional college income of approximately £75,000.Communications. Commended and used as an example of good practice for producing a regular departmental e-newsletter.Budget and Target Monitoring. Monitored income against expenditure for department budget ensuring compliance with finance policy and procedures.Systems Development and Coordination. Implemented and project managed new systems to increase productivity and provide more timely access to information including on-line systems for monitoring student attendance and staff utilisation.Managing front of house services including reception resource, mail room facilities and document management provision. Consistently received high scores for customer service from quality monitoring exercises.Control of teaching accommodation resource (160 rooms) ensuring effective and efficient use and compliance with policy and procedure. Generated £25,000 per annum in external room lettings. Show less

Coventry, West Midlands

Ensuring accuracy of funding data, timely submission of funding returns, producing ad-hoc reports, compliance with audit procedures, responsible for the administration and organisation of all aspects of external examinations in line with regulations laid down by the awarding bodies, managing a team of staff.

Coventry, West Midlands

Supervise a team of staff, supervision of key information systems, production and return of data collection processes.

Coventry, West Midlands

Provide an effective administrative service to the Curriculum Audit Team, arrange meetings and take minutes, log and report actions arising from meetings, provide secretarial support to the Head of Curriculum Audit.

Coventry, West Midlands

Timely and accurate input of data, supervision of a team of data input staff, distribute and monitor the return of data check reports.

Coventry, West Midlands

Timely and accurate input of data.

Prince2 Project Management, Project Management, Pass

City & Guilds Nvq 3 Training And Development, Pass

Post Graduate Diploma In Management, Business Administration, Management And Operations

Post Graduate Certificate In Management, Business Administration, Management And Operations, Pass

Btec Continuing Education Cert In Management, Business Administration And Management, General, Pass

Nebsm Certificate In Supervisory Management, Office Management And Supervision, Pass