Jacky Tran Email and Phone Number
Interpersonal communication, problem solving, scheduled-organization competences, decison making deadline tracking and oriented result in details mindset, team player, coorperated and leadership skills. Professional and expertise in USA, Eroupe furniture standards, proven experiences in customers services and quality assurances process. Managed and directed multi-tasks of samples and PPS projects develpment successfully.
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Quality Assurance Quality Control SupervisorSagarit Mar 2021 - PresentCanadawww.sagarit.comI oversees and monitors the inspection and testing of materials, parts, and products to ensure adherence to established quality standards. Establishes inspection protocols, defines sampling procedures, and determines equipment and mechanisms to be used in the testing process.Supervise Quality Control Staff. ...Customer Experience Management. ...Oversee Quality Management System. ...Report on Quality Metrics. ...Identify Safe Working Environment Protocols. -
Customer Service Office LeaderNajarian Furniture Aug 2019 - Mar 2021Thuan An, Binh DuongI/US Office SideWorking as a communication connector, problem solving, business relationship building among factories, US office, customers and third party agents to achieve multiple win results.Quotation requesting, tracking, pushing, reviewing, negotiating and submit to US for final approval and keep record for future orders in use.Transfer technical requirement, regulation, manual documents from customers to factories and make sure factories must compliant with US market… Show more I/US Office SideWorking as a communication connector, problem solving, business relationship building among factories, US office, customers and third party agents to achieve multiple win results.Quotation requesting, tracking, pushing, reviewing, negotiating and submit to US for final approval and keep record for future orders in use.Transfer technical requirement, regulation, manual documents from customers to factories and make sure factories must compliant with US market standards.Pre-production sample list, labels, carton layouts confirmed, AI coordinate with QA to confirm.Testing regulation conducted, implemented, updated from factories to customers and conversely.All the factories production orders controlled, executed including first cutting PPS, mass production, repeat orders, replacement partsDelay shipping issues will directly go to factories to check and find out the root causes and apply a suitable measurement to get back the ship date as much as possible.II/Customers Side:Final inspection arrangement for customers come to factories review and audit.After sale quality issues trouble shooting and write corrective action plan and update to customers.Arrangement for customers go to factories audit their workshop, after audit report and improvement action tracking. Quality board meeting with customer and factory quarterly.III/FactoriesFactories visiting arrangements for US office to review sample and audit workshopCoordinating with all factory team in order to build a good development businessMaintaining good relationship with old factories, try to find and develop new sourcer for urgent demandsHelp factories to learn about new procedures to deal with new customers about construction, quality, booking, shipping.Totally support factories in need on timely manner to solve urgent case problem suddenly occurred. Show less -
Quality Control And Assurance Team LeaderNajarian Furniture Jul 2018 - Jul 2019Thuan An, Binh DuongI/Sample stageIssue sample collection to the target factory to study and develop the sampleBased on CAD/Customer requirements to check one by one on white wood componentsSelf-assembly the sample, conduct indoor structure tests, if test is failed will give advice on how to meet the standards.Follow up the samples finish based on the finishing process to check and review the sample with step color to meet step and final color panelSample quality meeting, review and… Show more I/Sample stageIssue sample collection to the target factory to study and develop the sampleBased on CAD/Customer requirements to check one by one on white wood componentsSelf-assembly the sample, conduct indoor structure tests, if test is failed will give advice on how to meet the standards.Follow up the samples finish based on the finishing process to check and review the sample with step color to meet step and final color panelSample quality meeting, review and quality report writing follow up Observation and conduct sample packing processCreate a standard technical file for PPS referenceArrange samples to ship out to customer destination.II/PPSTracking PPS status with factory from white wood to finish, packingWhite wood construction assembly conducted, construction indoor testing Pilot run conducted in line to figure out the potential quality issues and apply a suitable method to treat/avoid itCompleted finish of a collection to be held a meeting with production team to discuss about the quality issues Conducting packing method to ensure they will be passed drop test standards,Review all the drop test process to make sure the packing is strong, effective, cost saving.AI, carton layout, label list, testing, hardware, fabric etc… confirmationCreate a technical quality standard documents for production implementing usedRecruit, training and manage inline QC team to check and control inline quality concerns to meet customer criteria.Assessment QC team performance and improve the QC team working efficiency.Conducting final inspection, report, loading container overviewCustomers quality issues compliant resolving with correction action plans in time.Directly work with QA manager, factory management teams to maintain a smooth, efficient work result.Maintain and develop a good relationship with factories, suppliers and customersCollection switching from factory to other factory arrangement, management correctly, effectively Show less -
Senior Material Controller And PlannerSanlim Furniture Company Sep 2015 - Jun 2018Bauxeo Industrial ZoneSenior Material Controller and PlannerControl and making BOM (bill of material) to ensure the basic usage of chemical materials for product manufacturing in the factory.Responsible for setting-up of the Chemical Division and to establish relevant working standards, Standard Operating Procedures, make sure the work following standards.Responsible for cost saving and reducing the waste.Establish the improvement action plan to achieve the goals.Provide to QC/Production… Show more Senior Material Controller and PlannerControl and making BOM (bill of material) to ensure the basic usage of chemical materials for product manufacturing in the factory.Responsible for setting-up of the Chemical Division and to establish relevant working standards, Standard Operating Procedures, make sure the work following standards.Responsible for cost saving and reducing the waste.Establish the improvement action plan to achieve the goals.Provide to QC/Production about technical support and make corrective/preventive action.Training for operators and give them technical support on production line to meet product’s specifications.Planning and making reorder point data sheet for every material code by using ERP database and released the Material Requisition Purchase Orders timeliness and accuracy.Manage and supervise the inventory transaction processes to ensure the safe receipt and offloading, receipt inspection, handling, storage, preservation, inventory control, planned and demand allocation, issue, return, surplus listing and reconciliation of all project free issue materials.Maintain full audit ability for all materials control transactions from receipt to hand over to production line, including disposal of surplus and scrapMaintain materials trace ability back to material certification from materials receipt up to issue to demanding dept’sEnsure the provision of Right Material at Right Location at Right Time to support the mass production schedule requirementsPrepare statistical and information reports on material coordination and warehouse activitiesBuild, motivate and retain a team that consistently meets deadlines.Coordinate, support and work closely with purchase, research–develop, marketing, Akzo samples, production and other departments in a smoothly and effectively way.Other duties performed as required Show less
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Chinese – English Interpreter And Translated TechnicianDona Pacific Co., Ltd Jul 2013 - Aug 2015Songmay Industrial ZoneChinese – English interpreter and translated technicianIn charge of interpreting of video conferences were held between the factory managerial people and headquarters executive by weekly.Interpreter for factory executive with other foreigner come from outside of company.Take responsibility go on production line with head quarter executive or chinese suppliers or foreign customers interpreting for factory people in need.Translate technical emails, documents and other relevant… Show more Chinese – English interpreter and translated technicianIn charge of interpreting of video conferences were held between the factory managerial people and headquarters executive by weekly.Interpreter for factory executive with other foreigner come from outside of company.Take responsibility go on production line with head quarter executive or chinese suppliers or foreign customers interpreting for factory people in need.Translate technical emails, documents and other relevant materials from chinese or english language into Vietnamese and vice versa.Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.Other duties performed as required Show less
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Real Estate Agent (Sales & Rentals)Dong Nai Real Estate Jsc Feb 2011 - Jul 2013Tan Hiep Ward, Bien Hoa CityReal Estate Agent (Sales & Rentals)Manage a wide range of clientele by searching for residential properties for personal residence and investments.Set and manage appointments to show homes, apartments, lands to prospective clients.Accompany and advise buyers during visits and inspections to ensure satisfaction with value and condition of property.Arrange meetings between buyers and sellers when terms needed to be negotiated.Prepare formal documents such as purchase… Show more Real Estate Agent (Sales & Rentals)Manage a wide range of clientele by searching for residential properties for personal residence and investments.Set and manage appointments to show homes, apartments, lands to prospective clients.Accompany and advise buyers during visits and inspections to ensure satisfaction with value and condition of property.Arrange meetings between buyers and sellers when terms needed to be negotiated.Prepare formal documents such as purchase agreements, deeds, and leases.Successfully managed all aspects of the home buying and selling process, including the home inspection, appraisal and home loan process.Other duties performed as required. Show less
Jacky Tran Education Details
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Lac Hong UniversityGood
Frequently Asked Questions about Jacky Tran
What company does Jacky Tran work for?
Jacky Tran works for Sagarit
What is Jacky Tran's role at the current company?
Jacky Tran's current role is Quality Assurance Quality Control Supervisor at Sagarit Canada Inc..
What schools did Jacky Tran attend?
Jacky Tran attended Lac Hong University.
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Jacky Tran
How To Be Better, How To Be Easier, Those Are The Questions That Are Always On My Mind. It Motivates Me To Think And Create...Hanoi Capital Region
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