• Provide multilingual customer support to address client needs effectively.• Facilitate negotiations between clients and internal stakeholders.• Coordinate efforts between Sales, Construction, and Accounting to ensure seamless project execution.• Maintain accurate communication with external stakeholders, including consultants and law firms.• Usage of Excel macros, formulas, and pivot tables for data analysis and reporting.• Create sales tools and promotional materials to support project launches.• Research and provide precise sales figures and cost data to assess financial impact.• Design and execute financial risk management plans.• Optimize and innovate processes to maximize efficiency.• Source contract partners and provide analyses to the Project Manager.• Draft and review legal agreements and amendments to ensure regulatory compliance.• Review project drawings and documents to ensure adherence to building codes and standards.• Provide backup accounting and sales assistance.• Manage commission agreements, payments and clawbacks.

• Analyzed, verified and adjudicated credit reports to evaluate candidate risk levels.• Managed lease agreements and documentation.• Arranged and conducted in-person showings.• Improved occupancy rates by effectively matching units with tenant needs.• Coordinated and liaised between tenants, property management and handymen.

• Led administrative sales teams on 4+ condominium projects from inception to after-sales. • Prepared sales documents and sales offices setups for launches.• Designed sales launch layouts to maximize staff efficiency and visual impact.• Provided sales pitches to prospective buyers and agents. • High degree of customer service interaction including people from all backgrounds.