Jacky Y. Email and Phone Number
Jacky Y. work email
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Jacky Y. personal email
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– Strong leadership over technology & business operations with 20+ years of hands-on experiences to achieve excellence– Grown IT into critical business components including Automation, E-Commerce, DevOps, BI, Infrastructure, Cloud, Security/Governance, SOC– Practical mindset on defining clear goals and supporting the team to exceed limits, with great collaboration of resources– Solid project management experiences with PMP Credential– In-depth industrial experiences, successful full implementations of 2 WMS/Automation, 2 ERP, 1 LMS, 1 SaaS and 5 E-Commerce systems– Design and implementation of cutting-edge Warehouse Navigation/Automation system which greatly improved order fulfillment efficiency– Strategic Planning & Vision– Effective Budgeting, Profit & Loss Management– Rich experiences in both multinational infrastructure and rapid growth environments– Good combination of business acumen and technical strength, building from ground-up or continuous improvements– Leadership & hands-on experiences with latest VoIP/SIP, Unified Communications technologies– Hands-on experiences with Cloud Computing, Microsoft 365, AWS, IaaS and SaaS– Highly effective while detail oriented management style, within diversified international team environment– Big picture thinker, solid analytical and good judgment skills– Solid and progressive career pathSpecialties: Business & IT Strategies, System Infrastructures, PMP and ITIL, DevOps, InfoSec, ERP/CRM/WMS/EDI implementations, E-Commerce solutions(B2B & B2C), Supply Chain systems, Industry 4.0, Warehouse Navigation & Automation Systems, PCI DSS Compliance, Finance systems, Distribution & Warehouse Management systems, Cloud Computing & Security, AWS & Microsoft 365, Cisco, Sophos, SDN & core network design, RF & Automation systems, Data Warehouse, Data Mining & Business Intelligence, Cyber Security, ATP, UTM, TDR, Security Fabric, EDR, MDR, DRP, Data Protection & Business Contingency, Call Center & VoIP/SIP, Unified Communications, Vendor & SLA Management, SAN & Virtualization, Communication & Collaboration systems
The Authentic T-Shirt Company® /Sanmar Canada
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Director Of TechnologyThe Authentic T-Shirt Company® /Sanmar Canada Apr 2018 - PresentReport to President and CEO, senior visionary role that continues to evolve all company aspects and provide technologies/strategies to enable business growth and stay unsurpassed in the industry. Key achievements:– Deployed AI based email security solution to strengthen M365 protection– Deployed Labor Management(LMS) and FIFO systems to further improve operating efficiencies– Implemented multi-site E-commerce hosting infrastructure(SaaS) with direct integration of back-end ERP & scalable compute and microservices, i.e. Lambda, MQ, Docker, etc. to deliver one-stop selling platform for SMB customers– Continuously refresh and redefine cybersecurity and DRP strategies to keep all on-perm and cloud platforms safe– Implemented Warehouse Navigation System with proprietary WMS and offsite enhancements for the largest DC: another successful automation powered by efficient technology– Successfully built and re-launched new B2C site with small in-house team of elites, set solid footprint into this heated market– Implemented total modern EDI/API solutions with in-house team– Smooth/secure WFH transformation during pandemic via RDS, M365/Teams, AWS & VoIP systems– Various automation and Digital Transformation projects on critical systems to help sharpening bottom-line efficiencies, i.e. Cycle Count Automation, system directed receiving, etc.– Heading 3 parallel E-Commerce operations(SR&ED eligible) to fuel critical business operations.– Implemented proprietary SDN to further improve national network resilience with multiple fail-over redundancies between service providers– Designed and built separate retail business(B2C) that merged seamlessly into main operations with minimum overhead and shared inventory– Designed & implemented SOC and enterprise security with MDR/EDR strategies– Helped re-shape inbound process & freight structure to deliver $1M+ annual saving – Led continuous process improvement strategies to increase overall daily Operations capacity by 30%+
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Director Of Operations & ItThe Authentic T-Shirt Company® /Sanmar Canada Feb 2015 - Apr 2018Report to President, leadership role of Operations and IT, overseeing 3 main DC's across Canada, driving competitive business advantages, defining critical IT and Operations roadmaps, implementing effective solutions and processes, developing highly collaborative and productive teams. Key achievements:– Heading E-Commerce operations and multiple website developments from ground up using current platform/technologies(AWS+Magento).– Designed and implemented state-of-the-art Warehouse Navigation System with proprietary WMS, equipping with VNA and RFID enabled trucks to automate order fulfillment processes. First and only Canadian company with such implementation, boosted annual productivity by 76%, accuracy by 82%, and over 40% annual operation saving within the 1st year.– Driving excellence on operation and process improvements: improved monthly outbound productivity from 98.46% to 100%, accuracy from 97.45% to 99.72%, increased inbound and inventory capacities for over 80%.– Leading a group of BI Analysts and Industrial Engineer on efficiency and data visibility improvements throughout the business and operations.– Administer annual operating budgets in excess of $7M, with $2.1M annual cost saving back for a stronger bottom-line.– Planned and led Vancouver head facility relocation, combined 3 buildings into 1, with zero impact to regular business operations.– Reshaped Operations to keep up with repaid business growth and changes, recruited and worked with all Operations Managers to lead 150+ people towards team successes.– Worked across departments to define and finalized different SOP's and methodologies to streamline processes/procedures.
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It DirectorThe Authentic T-Shirt Company® /Sanmar Canada Jan 2012 - Feb 2015Report to President, provide leadership and guidance over IT Architecture, E-Commerce and Business Intelligence groups to support critical business operations across North America. Responsibilities include delivering intelligence, efficiencies and strategies to fuel rapid and sustainable business growth, developing solutions and infrastructures to generate added-values, promoting excellence and innovative ideas to facilitate business successes. Key achievements:– Planned and led smooth Active Directory migration from 2003 to 2012 R2 level, 100% in-house project– Successful core network hot cut-over for Vancouver Head Office/NOC/Call Center relocation, utilizing private radio, fiber and RF infrastructure.– Smooth and seamless transition into Office 365: unleashing full potentials of the current business cloud platform.– Successful planning and smooth overnight relocation of 130,000 sqf Toronto distribution and NOC/Call Center. Achieved zero downtime and non-interrupted system operations.– Design and implementation of latest SIP and Avaya VoIP Contact Center systems to all major locations across Canada, with real-time failover design. – Successful delivery of critical RF infrastructure & warehouse automation projects to numerous new facilities across the country. 100% in-house designs with redundancy, seamless integration of technologies into existing infrastructures.– Annual PCI DSS Compliance process.
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It ManagerThe Authentic T-Shirt Company® /Sanmar Canada Aug 2005 - Jan 2012Became IT Manager in 2005. Main responsibilities include mentoring system support team, overseeing highly demanding business applications and ERP systems, maintaining optimum and reliable IT systems over national scale, defining strategic IT directions and infrastructures, managing a team of external architects and outsourced partners for ongoing development and customization projects, working with other divisions to define business strategy and identify new opportunities, providing effective solutions to support business growth and deliver added-values, budgeting and recruitment, technical procurement, vendor and SLA management. Key achievements:– Built first E-Commerce website with real-time backend ERP system integration. Project accomplished within 10 months beating expectation/budget. Web orders make up over 40% of sales and continue to be part of the strong business growth.– Implemented dynamic Business Intelligence/Data Mining systems, providing visibilities that lead to new sales directions and 20% profitability growth within the 1st year.– Virtualization of core systems for service optimization, scalability and resilience.– Leadership over a diverse group of IT professionals to provide 24/7 support across North America with zero downtime on mission critical operations.– EDI integration with large vendors/customers to enhance business capacity.– Continuous effort on efficiency & cost saving, while achieving service improvements year after year.
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System AnalystThe Authentic T-Shirt Company® /Sanmar Canada Nov 2001 - Aug 2005Responsibilities include building cost-effective solutions that meet the needs of business and operations; ensuring ongoing systems integrity and security, acting as liaison between the business and technical world; supporting network administrators to maintain IT service level and implement new technologies for future needs; coordinating and managing IT projects and working across the organization for process improvement and customization; financial system and reporting; documenting standard processes and methodologies to support technology management activities; establishing detailed portfolio of business applications and systems. Key achievements:– Established following projects to help business growth, improved efficiency by 30% and reduced inventory level by 25%: o MRP/Forecasting system implementationo Accounting system(MS Great Plains) integration with Linux based ERP systemo Inventory FIFO Cost implementation - conversion from Standard Cost systemo Automated Credit Card process integration with Moneriso RF and warehouse automation for all locations– National network migration from NT to Windows 2003, 100% in-house project with smooth transition in less than 2 months.– System expansion from single LAN to multi-platform WAN nationally, partnering with Allstream.– Improved IT overall productivity and reduced number of support calls by defining support infrastructure, system standardization and user training.
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It SpecialistPepsico Sep 1999 - Nov 2001Purchase, New York, UsStarted in their successfully designed Management Trainee program and benefited from cross-functional training in each division. Responsible for system development and integration; overseeing system maintenance and expansion; supported technical projects and new technologies implementation; working with other PI branches on project basis.Key projects: – ERP system integration that achieved Supply Chain Management excellence by introducing AS/400 + MAPICS + IFM. Modules involved: Customer Order, Inventory Management, Purchasing, Bill of Materials, MRP, MPSP, Shop Floor Control, Forecasting, A/R, A/P, Costing & G/L, etc. – Helped to set up AS/400 technical support center for to bottlers in China Business Unit– Global Shared Services & Data Warehouse(IBM DB2 + Oracle)– Fiber network backbone upgrade and Disaster Recovery Plan– Supported in “The New Silk Road”, a 5 year strategic plan achieving excellence in manufacturing, quality, technologies and services.
Jacky Y. Skills
Jacky Y. Education Details
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Sun Yat-Sen UniversityComputer Science -
British Columbia Institute Of TechnologySystem Analysis And Design - Project Management
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The University Of British ColumbiaCanadian Business Essentials
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PmiCertified Project Management Professional(Pmp)
Frequently Asked Questions about Jacky Y.
What company does Jacky Y. work for?
Jacky Y. works for The Authentic T-Shirt Company® /sanmar Canada
What is Jacky Y.'s role at the current company?
Jacky Y.'s current role is Director Of Technology - shaping business future with innovative technologies and strategic leadership.
What is Jacky Y.'s email address?
Jacky Y.'s email address is ja****@****ail.com
What schools did Jacky Y. attend?
Jacky Y. attended Sun Yat-Sen University, British Columbia Institute Of Technology, The University Of British Columbia, Pmi.
What skills is Jacky Y. known for?
Jacky Y. has skills like Systems Analysis, Financial Systems, It Strategy, E Commerce, Information Technology, Jungheinrich Warehouse Navigation, Information Security, Data Warehousing, Amazon Web Services, Sharepoint, Cisco Technologies, Active Directory.
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