Jacky Tsang Email & Phone Number

Richardson, Tx, Us

Richardson, Tx, Us

Westlake, Texas, Us

Westlake, Texas, Us

Oversees the entire delivery life cycle from conceptual design to production stabilization, with 15+ project streams across 4 Agile Release Train (ART). Ensure Program Increment (PI) deliveries aligns to program priorities, Objective Key Results (OKR) and milestones. Influence and guide PI events towards progressive and predictive delivery. Empower early risk mitigation and effective communications among large scale agile environment. Create transparency among stakeholders and leadership on delivery execution across complex roadmaps, manage risk, dependencies, expectations and reporting.• Standardize, establish, pilot then rollout dependency risk and Issue (DRI) process, to oversees 120+ project streams across 6 domains. Create cross organization transparency and expediate risk mitigation effectiveness• Align program KPIs across domains to assess, monitor and track overall scale agile framework & individual team maturity. Partner with Release Train Engineer (RTE) and delivery leader’s community of practice to address continuous improvements opportunities • Ally with stakeholders to ensure alignment through planning, resource allocation, execution, strategy, process and operation efficiency

Newport Beach, California, Us

Coordinate and facilitate all SAFe release train related cadence within all phases of program increment cycle. Create transparency, manage, oversees, resolve, mitigate dependencies and risks across solution ART. Mentor, coach, align and uphold agile practices to drive acceleration towards business agility. • Launch release train as part of solution train • Influence outcome driven and customer centric mindset in strengthen product strategies, to quantifiable epic outcomes • Enhance existing process to identify and refine product milestones, create delivery backlog prioritization clarity to enable parallel executions • Engage with leadership team to ensure alignment across resource allocation, execution, strategy, process and operation efficiency

San Antonio, Texas, Us

Drive program agility, execute lean product and talent development strategy. Facilitate workshops, provide tooling and training, team & scrum master coaching, engagement to scale large complex release train. • Established first Center of Excellence in Dallas hub. Identify, kick-start, engage and grew agile community. Created an engage community to address organizational pain points, ambiguity and challenges. • Benchmark program and team health, promote strength, drive performance and quality, continuous improvements to address bottleneck, misalignment and transparency. • Align product milestone delivery, agile role responsibility and various health metrics. • Started and foster coaching circle/agile lean coffee hours, promote engagement and effectiveness to drive agile practice consistency across LOBs.

Dallas, Tx, Us

Train and harden standard Scrum framework practice within PMO and Product group. Coach and improve company main stream product development teams. Core responsibility: Consolidate program milestones, scope delivery tracking, onshore/offshore development trend, reports automation, release coordination and CI/CD practices. • Coach scrum masters, project managers and product groups to scale agile with practical, actionable framework to achieve project/product/portfolio management excellence • Lead company-wide agile transformation, establish continuous integration & continuous delivery discipline practice and mindset • Partner with IT leadership team to define, establish, and execute company wide scrum delivery process, quality standards and project management best practice • Establish automated company wide performance/scope/resource/delivery reporting framework, enable C-Level executives and management team to measure, visualize, support and adjust agile transformation objectives

Westlake, Texas, Us

Responsible of driving multiple large, complex and mission-critical projects. Ensure product delivery in high quality, from proof of concept, continuous delivery to seamless integration. • Transition traditional development teams into high performance Scrum & Kanban teams. • Standardize all aspects of development process, product delivery, strategic planning and continuous release utilizing Agile Scrum & Kanban practice. • Established stage gates to streamline 200+ enterprise application migration process, reduce SLA by 84% (200+ business days to less than 21 business days)

Armonk, New York, Ny, Us

Report to CTO & portfolio manager of CIO office; Oversees Architecture & Strategy, Project Development, Operations and Data QA team size of 30+.Lead and coach global digital enterprise data warehouse and business intelligence teams. Transition from waterfall to scrum agile development practices, understand portfolio objective, engage team commit to release milestones; Breakdown continuous releases into manageable project plans parallel to portfolio road map. Accelerate to drive teams:1) Interpret complex business requirements into visual functional design2) Manage implementation scope 3) Deliver efficient and manageable solutionDefine project goals, identify, layout critical path, risk and dependencies. Ensure communication transparency by providing project status report and release plans to all stakeholders on regular basis. Empower various team utilizing SCRUM methodology committed to project ownership, delivering multiple fast pace, complex projects on time.• Lead team to take digital intelligence POC into enterprise product use with 1000+ executive & management community user• Manage enterprise information system project, reduce production data ingestion time by 90%• Build squad structure and setup JIRA and RTC as an platform administrator; Ensure proper mapping of portfolio squad responsibility and create proper project tracking and reporting capability• Define development process, quality assurance benchmark, team responsibility and process ownership

Austin, Texas, Us

Initiated and executed data integration operations strategy. Transitioned in-house information system to Teradata and MicroStrategy SaaS data analytics platform. Pioneered portable intelligence on-demand platform to operations, sales, marketing and analytics team, to interpret holistic data landscape into business opportunities. • Managed product portfolio of all financial institute asset sizes up to $2.5 Billion• Propelled team performance by 35% utilizing SCRUM Agile process methodology• Launched regional market statistics service to 1000+ sales team and clients

Mumbai, Maharashtra, In

Oversees and manage multiple business vertical portfolio. Manage the delivery of cost saving automation solutions by utilizing lean process improvement and Scrum Agile development methodology. Identified business improvement opportunities, evaluated cost benefit analysis, and proposed business solution to executives. Integrated products pipelines according to portfolio milestones. Oriented and trained cross function management team on operation excellence, agile scale development • Coach and mentor business leadership and development teams to adapt and improve agile scrum practice• Engage with Operations, Accounting, Business Strategy, Banking, Customer and IT development teams

Mumbai, Maharashtra, In

Product Owner of operations risk portfolio analytics solution. Lead integrations to extract and encapsulate disaster simulation modeling for operations change management. Predicted and laid out disaster contingency strategies, executed risk management strategy to minimize operation loss. Engaged in operations capacity planning to eliminate bottlenecks and led effort in expedite cost saving and process improvement for all line of business.• Monitored 200+ operations resource performance to meet Service Level Agreement

Mumbai, Maharashtra, In

Engaged onshore and offshore enterprise data processing teams to implement complex data cleaning, ETL, and data aggregation projects that handles sensitive personal data. Defined and improved development cycle best practices and integrated health care process workflow into application design.• Defined and improved development cycle best practices, perform SQL query performance tuning and integrated health care process workflow into application design.• Developed Oracle data warehouse health care solutions for the largest hospital chain in Asia - Apollo hospital• Reduced 80% data migration workload with automation

Bloomington, Indiana, Us

Bloomington, Indiana, Us