AeroLeads people directory · profile
Jacky Lam Email & Phone Number
General Manager
at
Plug
2 work emails found
@tesla.com
5 phones found area 925, 919, and 973
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
General Manager
Location
San Francisco Bay Area, United States, United States
Who is Jacky Lam? Overview
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Quick answer
Jacky Lam is listed as General Manager at Plug, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at tesla.com, phone signal with area code 925, 919, 973, and a matched LinkedIn profile for Jacky Lam.
Jacky Lam previously worked as Manager, Service Operations at Tesla and Staff Program Manager at Tesla. Jacky Lam holds Bachelor'S Degree, Finance/Economics from Santa Clara University Leavey School Of Business.
Company email context
Email format at Plug
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{first_initial}{last}@tesla.com
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AeroLeads found 2 current-domain work email signals for Jacky Lam. Compare company email patterns before reaching out.
Profile bio
About Jacky Lam
Jacky has over 10 years of experience across two companies: Deloitte and Tesla. His primary skillsets are program management, operational excellence, and data analysis, but his consulting background allows for flexibility across industries.At Deloitte, Jacky was a consultant in the Finance Transformation practice, supporting CFOs and finance/accounting leadership with identifying, prioritizing, and implementing solutions that improve their processes, systems, and operations. Jacky’s clients were primarily in the Healthcare, Life Sciences, and Higher Education industries and ranged in size from $100M to $80B in annual revenue.After 4+ years at Deloitte, Jacky joined Tesla in March 2017 - mere months before the first Model 3 vehicles were produced. He was hired to scale Tesla’s Service Campaigns and Compliance department in preparation for the exponential growth it anticipated. Jacky was able to meet that goal through continuous process optimization, design and implementation of a new internal tool, and facilitating ongoing training of his team members. In 2022, he was promoted to lead the team and expanded his scope to include executive escalations (+7 team members) and the global vehicle warranty program. Through this role, he’s required to meet often with leaders across Legal, Engineering, Service, and Delivery to meet critical business needs.Jacky’s tenure at Tesla lasted over 7 years and ended in 2024. He’s extremely proud of his accomplishments at Tesla, including but not limited to: maximizing the efficiency of his Service Campaigns & Compliance team to be able to maintain the same headcount across 7 years, creating Tesla’s Semi and Cybertruck warranties, managing the North American Service Escalations during unprecedented growth, and serving as Tesla’s liaison for regulatory reporting to agencies such as NHTSA and Transport Canada.SKILLS / EXPERTISE- Automotive: Vehicle Quality, Recall Management, Regulatory Reporting (NHTSA/Transport Canada), Vehicle Warranty, Lemon Law, Right to Repair, Policy Development, FMVSS - Qualitative: Project/Program Management, Product Management, Process Improvement, Corporate Strategy, Go-To Market Strategy- Quantitative: Data Analysis, Financial Modeling, Finance Operations, Demand Planning- Systems: Microsoft Office Suite (Powerpoint, Excel), Tableau, SQL, Atlassian Suite (Confluence, Jira), HTML/CSS, Salesforce
Listed skills include Leadership, Microsoft Excel, Data Analysis, Public Speaking, and 41 others.
Current workplace
Jacky Lam's current company
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11 roles
Jacky Lam work experience
A career timeline built from the work history available for this profile.
Manager, Service Operations
- Lead team of Service Campaign Specialists, responsible for the global planning, coordinating, and supporting field execution of campaigns, including technical service bulletins and recalls- Responsible for all regulatory (e.g., NHTSA) and operational reporting related to service campaigns, including recalls- Manage team of Business Resolution partners.
Jan 2022 - May 2024
Staff Program Manager
Feb 2020 - Jan 2022
Senior Program Manager, Business Operations, Service
May 2018 - Feb 2020
Senior Project Manager, Business Operations, Service
- Launched a multi-phase project with the objective of scaling current service campaign processes and systems to meet the future needs of the ever-growing business (i.e., Model 3 production!)- Lead thorough assessment of the current state processes and systems by meeting with stakeholders from 10 different departments throughout Tesla (from Quality to.
Mar 2017 - May 2018
Senior Consultant, Finance Transformation
- Engagement experience focused in the Higher Education and Life Sciences & Health Care industries. Avid follower of the Technology, Media, and Telecommunications (TMT) industry.- Assist campus recruiting for the San Francisco Bay Area and serve as active member of the Santa Clara University recruiting team.- Developed 8 dynamic dashboards in Tableau to.
Sep 2014 - Mar 2017
Consultant, Finance Transformation
SELECT PROJECT EXPERIENCE- Assisted in the development of a company-wide activity analysis (time study) to understand the effort and cost behind the company’s Finance function and compared results to benchmarks, ultimately identifying over $13M of potential cost savings through the implementation of 20+ process improvement and technology initiatives..
Sep 2012 - Sep 2014
Wealth Management Intern
- Maintained weekly Equity Focus Lists (comprised of 20+ selected instruments) using an automated Excel workbook- Conducted equity and company outlook research and prepared daily market updates for financial advisors- Prepared portfolio review materials for current clientele and marketing materials for potential clients.
Oct 2011 - Dec 2011
Statistics Intern
GENERAL- Intern for the National Information Center (NIC) Unit.- Selected from over 800 candidates to become a member of the 2011 FRBSF Intern Class (10 total interns).- Served as main point of contact between the 2011 FRBSF Intern Class and HR- Facilitated multiple informational meetings between the 2011 FRBSF Intern Class and executives from different.
Jun 2011 - Sep 2011
Executive Search Intern
- Conducted research on potential clients using multiple search/contact mediums (e.g., e-mail, telephone, LinkedIn, Google, other search engines).- Responsible for assisting multiple search assignments concurrently and reported to research associates, partners and directors.Industry Focuses: - Financial Services (Investment Banking, Management Consulting).
Nov 2010 - Dec 2010
Cash Product Office Intern
- Facilitated online training sessions for coin terminal and custodial inventory representatives.- Utilized Microsoft Excel to tabulate training data and conduct statistical analysis to provide to district transition managers.- Created the Cash Application Customers Group (CACG) Charter, including the group's purpose, responsibilities, and a list of its.
Jun 2010 - Aug 2010
3 education records
Jacky Lam education
Bachelor'S Degree, Finance/Economics
Santa Clara University Leavey School Of Business
Education record
City University Of Hong Kong
High School Diploma
Concord High School
FAQ
Frequently asked questions about Jacky Lam
Quick answers generated from the profile data available on this page.
What company does Jacky Lam work for?
Jacky Lam works for Plug.
What is Jacky Lam's role at Plug?
Jacky Lam is listed as General Manager at Plug.
What is Jacky Lam's email address?
AeroLeads has found 2 work email signals at @tesla.com for Jacky Lam at Plug.
What is Jacky Lam's phone number?
AeroLeads has found 5 phone signal(s) with area code 925, 919, 973 for Jacky Lam at Plug.
Where is Jacky Lam based?
Jacky Lam is based in San Francisco Bay Area, United States, United States while working with Plug.
What companies has Jacky Lam worked for?
Jacky Lam has worked for Plug, Tesla, Deloitte, Ubs Wealth Management, and Federal Reserve Bank Of San Francisco.
How can I contact Jacky Lam?
You can use AeroLeads to view verified contact signals for Jacky Lam at Plug, including work email, phone, and LinkedIn data when available.
What schools did Jacky Lam attend?
Jacky Lam holds Bachelor'S Degree, Finance/Economics from Santa Clara University Leavey School Of Business.
What skills is Jacky Lam known for?
Jacky Lam is listed with skills including Leadership, Microsoft Excel, Data Analysis, Public Speaking, Research, Analysis, Event Planning, and Powerpoint.
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