• Jacky is an accredited mediator and was a visiting-faculty tutor for many years on the SRA and BSB approved ADR course at Regents University in London. She mediates a wide range of Civil, Commercial and Family law conflict. Jacky has extensive experience in dispute resolution and she is used as an expert mediator in entrenched 'best interests' Court of Protection matters for the Official Solicitor.•Jacky is a founding partner of Mediation Matters London and Training Matters London. She is a Solicitors’ Regulatory Authority (SRA) accredited external CPD provider and works with solicitors, barristers and other professionals, coaching, training and mentoring.•She provides a wide range of conflict resolution in workplace disputes.•She is a member of the CMC, Resolution and The College of Mediators. •Jacky is an accredited Direct Consultant with Children in Child Inclusive Mediation (CIM), she is accredited to provide Hybrid Mediation and is an accredited family mediator and MIAMS provider. She has taught for both BPP and BLS law schools. She writes for the legal and business press.Contact Jacky on 07930 442630 or email info@trainingmatterslondon.co.ukSpecialties: • Wide experience delivering seminars in solicitors' firms and barristers' chambers. Resolving conflict in law, banking, petrochemicals, insurance. Expert mediator in 'best interests' CoP matters for the Official Solicitor. Trades' unions, family disputes, child-contact, direct child consultation, co-parenting plans, school exclusions, PI. Professional development in the law, leadership & people-management, networking, risk, dealing with 'difficult' people. Using psychological ideas to inform corporate best-practice.