Jacky Li Email & Phone Number

Toronto, Ontario, Canada

Richmond Hill, Ontario, Canada

Working with lawyers to appraisers, home inspectors and lenders to ensure successful on-time closing to get client's mortgage funded.Helping clients to match leading financial lenders and underwrite complex mortgage loans to satisfy lending guidelines, including self-employed, business for self and credit rebuilding clients.

Toronto, Ontario, Canada

Toronto, Canada Area

Help our clients with professional services of outstanding quality, competence and objectivity, delivering the best solutions to fully satisfy client objectives in information technology, business processes and management.In all we do, we foster a culture of partnership, intrapreneurship, teamwork and integrity, building a world class IT and business process services company.

Toronto, Canada Area

Toronto, Canada Area

• Proposal Engagement: Contributed to the business transformation pursue by assisting banking team Executives with communication strategy design and drafting of project activities for cost modelling proposal.• Relationship Development: Coordinated deliverables from internal banking stakeholders and working team to ensure communications and program activities are delivered while handling external client relationship.

• Act as liaison between Bell and its business partners to design and enhance system for back office applications OrderMax (OM) and Order Dispatch System (ODS). • Make design recommendation to stakeholders and project leaders to ensure the system changes can help address the business problem and technical feasibility in ODS.• Developed testing strategies to improve ODS system integrity by strengthen test scenario coverage and regression testing on existing systems and applications.

Toronto, Canada Area

• Designed and execute the cross-functional interface testing schedule for Oracle CC&B implementation.• Proactively engaged with testers and third-party vendors to execute prep-session and SIT.• Defect Management: Facilitate daily triage on CC&B configuration with business and technical SMEs to evaluate defects severity, criticality and resolution assessment through HP-ALM.

Toronto, Canada Area

• Requirements elicitation: Performed workshops with business stakeholders to create workflow and user scenario for DriveTest website, where government regulatory is also adhered.• Technical Writing: Composed both the functional and business requirements documentation based on the user experience observation and web usability requirements for their new website.

Toronto, Calgary

• Agile Development: Prepared sprint cycle deliverable and prioritized iteration development work to achieve rapid enterprise web service deployments.• Evaluated technical requirements of WSDL, XML schema and test cases to assure the alignment of front-end development can exchange data with service layer through Oracle ATG Commerce.

Toronto, Canada Area

• Client Engagement: Execute business sales through prospecting, client engagement and conducting presentations of Magento ecommerce, marketing and web development services.• Business Development: Consult with retailers to identify opportunities and marketing strategies to increase brand value, online presence and revenue generation models. Prepare business proposals, statements of work and service agreements for client approval.• Project Management: Facilitate the gathering of business requirements, system design, and technical documentation while managing the development cycle, user testing, QA and implementation of web solutions.• Operational Development: Establish and maintain scalable development teams to provide reliable and cost-effective services to new and existing clienteles.

Toronto, Canada Area

• Business Relations: Spearheaded projects to establish mutual relationships with business stakeholders, sponsors, analysts and project managers to develop success-driven roadmaps.• Vendor & Solution Delivery: Managed the technical deliverables of multiple successful enterprise projects including: eStatement Services, Accessibility for Ontarians with Disabilities Act, MasterCard Statement Reprint Services, PC Financial Websites Redesign, GIC & Term Deposits Infrastructure Design and Integration. • Requirements Analysis: Advanced involvement in the facilitation of JAD sessions with business stakeholders and technical team to define business needs into detailed application specification. Established work effort estimates, work plans and business process workflows.• Systems Accountability: Responsible for leading and review of Conceptual Design, Functional Document, Technical Specification Document, Logical & Physical Data Modeling, Database Analysis/Designing/Modeling, Testing & Implementation Strategy, Support Document, Data Migration and Disaster Recovery Plan.• Achievements: Promoted to senior role in June 2011 for demonstrating leadership and mentorship to junior system analysts and developers on enterprise projects.

Toronto, Canada Area

• Systems Management: Directed hundreds of production applications and database servers to satisfy SLA. Implemented application and web monitoring to maintain system availability.• Support Documentation: Captured technical steps and operational procedures of enterprise systems for offshore support team to monitor and execute during support hours.• Compliance Standard: Conducted hardware and application audits to maintain compliance with corporate security standards.• Research Analytics: Collaborated with marketing team to develop business reports through data analysis and extraction in WebTrends and Google Analytics.• Recognition & Promotion: Promoted to senior role from leading technical team in delivering multiple successful projects including: Enterprise CMS, Corporate Travel System and Virtualization.

Toronto, Canada Area

Toronto, Canada Area