Jacky Pang Email & Phone Number

San Francisco Bay Area

• Dealer Tire helps auto manufacturers and dealers grow their tire and light maintenance business. Period.We work to know the tire customer inside and out. We translate this knowledge into actionable intelligence for.
• Grew territory by expanding nearly +50% new accounts, led a campaign for division of territory.
• Hire, coach, and manage 15 employees across the San Francisco Peninsula market (from Santa Rosa down to San Jose) covering 23 automotive dealership accounts.
• Led team performance to 104% of the planned budget through the end of the 2023 year.
• Directly coach and develop employees to corporate standards and best practices to achieve increased YoY sales metrics.
• Engage with dealership management, dealer group management, as well as OEM representatives to grow tires, alignment, as well as maintenance care metrics.

San Francisco Bay Area

• Dealer Tire helps auto manufacturers and dealers grow their tire and light maintenance business. Period.We work to know the tire customer inside and out. We translate this knowledge into actionable intelligence for.
• Manage 16 employees across the San Francisco Bay Area market covering 21 automotive dealerships.
• Directly coach and develop employees to corporate standards and best practices to achieve increased YoY sales metrics.
• Led effective tires-per-repair order penetration during a global pandemic’s economic downturn.
• Brokered monthly investment fees from dealerships to generate revenue for the corporate office.
• Arbitrated claims between tire manufacturers and third-party warranty companies to ensure dealership and guest claims are effectively paid in a timely manner.

San Francisco, CA

• Dealer Tire helps auto manufacturers and dealers grow their tire and light maintenance business. Period.We work to know the tire customer inside and out. We translate this knowledge into actionable intelligence for.
• Trained at several luxury dealerships across California such as Audi, Mercedes, Lexus, and Volvo.
• Provided industry expertise to increase tire and alignment sales at a unique, high volume service center with 4 different carlines (Audi, Volkswagen, Volvo, and Mazda) and 2 physical service drives.
• Worked with a team of 13 service advisors across 4 brands to recommend tires and alignment needs.
• Led a 16.2% increase in units sold and a 35.3% increase in revenue in the first 6 months at the dealership, as compared to the previous year.
• Achieved a record-breaking sales month (units and dollars) for tires on second month at the dealership.

• America's Tire is part of America’s largest independent tire and wheel retailer. America's Tire provides a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the.
• Promoted to Assistant Store Manager - Marketing Manager during January 2019.
• Helped store achieve a new record month in sales ($612,000) within the first year of employment.
• Individually average $105,200+ (and 674 units sold) monthly in gross sales.
• Manage sales, promotions, and manufacturer incentives through showroom displays.
• Executed the rebranding of showroom display materials in accordance with corporate's standards.

• America's Tire is part of America’s largest independent tire and wheel retailer. America's Tire provides a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the.
• Promoted to Assistant Store Manager - Workflow Manager during August 2018.
• Manage teams of 2, 3, and 4+ technicians in different workflow layouts that maximizes the store's units per manhour output.
• Responsible for processing adjustments and products to be returned to vendor and company warehouse for credit which amplifies store profits.
• Create daily schedules assignments for technicians, managers, and sales to ensure all roles in the showroom and in the backroom are filled and an effective use of business resources.
• Coordinate with other stores, vendors, and company warehouse daily on shipments of outgoing and incoming deliveries.

San Francisco Bay Area

• America's Tire is part of America’s largest independent tire and wheel retailer. America's Tire provides a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the.
• Promoted to Assistant Store Manager - 5S Coordinator during March 2018.
• Individually average $58,800+ (and 417 units sold) monthly in gross sales.
• Responsible for ordering production supplies, as well as the shop's upkeep of equipment and machines.
• Collaborate with vendors, distributors, and other stores to ensure products are received, transferred, and reconciled with purchase orders.
• Utilized Motorola MC9200 Mobile Computer and SAP NetWeaver to manage a high-flow inventory.

San Francisco Bay Area

• America's Tire is part of America’s largest independent tire and wheel retailer. America's Tire provides a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the.
• Leveraged relationships as the trusted expert to address the customer’s true needs.
• Individually averaged $38,000+ monthly in gross sales.
• Helped store achieve a record month in sales ($550,000) within the first 3 months of employment.
• Worked with vendors and distributors to ensure products arrived in a timely manner.
• Conducted basic accounting such as closing the books and made cash deposits at the end of the business day.

San Francisco Bay Area

• Costco Wholesale is a multi-billion dollar global retailer with warehouse club operations in eight countries. Costco is a membership warehouse club, dedicated to bringing members the best possible prices on quality.
• CUSTOMER SERVICE: Provide exceptional customer service to members and potential members.
• DEPENDABILITY: Assist in the processing of transactions totaling over $10,000 daily.
• FLEXIBILITY: Lend interdepartmental support throughout each shift.
• ACCOUNTABILITY: Prevent the loss of merchandise at entrances and exits.
• RESULTS-DRIVEN: Led a campaign to solicit and update 300+ members’ email addresses daily.

• Beta Theta Pi's mission is to develop men of principle for a principled life.As the Leadership Consultant for Beta Theta Pi's Northwest region, I serve as the key ambassador for the Administrative Office, lend.
• Managed 12 franchises (the average northwest franchise size is 75.4 members per franchise) in Beta Theta Pi's northwest geographic region.
• Traveled 85% of the year to various campuses in British Columbia, Washington, Oregon, Idaho, Utah, and Colorado.
• Directly advise executive teams (8+ executive members) of each franchise to ensure they are operating efficiently and up to the standards of Beta Theta Pi in the areas of risk management, programming, recruitment, new.
• Recruit and train local advisor members for each franchise's advisory team.
• Facilitate in-depth goal-setting and programming sessions with franchises that assessed the needs of the franchise and motivated members to buy-in to change.

Seattle, Washington

• Beta Theta Pi's mission is to develop men of principle for a principled life. As the Chapter Development Coordinator for Beta Theta Pi's franchise at University of Washington, I served as an operations specialist and.
• Consulted the franchise to meet operational directives set forth by the Beta Theta Pi's Board of Trustees.
• Supervised the franchise executive team to ensure each officer is effective, and efficient in leading a 120-man franchise.
• Directly advised the treasurer in the budgeting and execution of a $500,000 annual franchise budget.
• Coordinated with the advisory team of 9 alumni to plan and execute quarterly strategic plans that helped the franchise excel in areas of self-governance, education, recruitment, alumni relations, and housing operations.
• Developed a new member education program in conjunction with the new member educator that eliminated hazing and other violations of risk management policies.

San Francisco Bay Area

• C & P Investments LLC is a boutique property management firm with assets throughout the San Francisco Bay Area. As an intern, my responsibilities included:
• Prepare and serve legal correspondence between management and tenants.
• Assisted in the direct management of 1 physical apartment property with 8 separate apartment units.
• Conducted open house showing to prospective tenants and answered any property and/or neighborhood-related questions.
• Led credit and extensive background checks on applicants and prospective tenants.
• Collect and process cash transactions up to $10,000 on a weekly basis.

Woodland Hills, CA

• Keystone is Beta Theta Pi's annual leadership conference that is held in five different regions to train executive teams and advisory boards to effectively lead their chapters. The southwest region of Beta Theta Pi.
• Checked in approximately 120 guests for the conference.
• Setup Breakout rooms for individualized training of officers.
• Carried out logistics such as assembling curriculum binders.
• Worked with attendees and hotel management to ensure an overall positive experience.

B.A. Sociology With Concentration In Law & Society, B.A. Political Science

Activities and Societies: Beta Theta Pi Fraternity (Founding Father, VP of Education, Alumni Relations Chairman)Since my early childhood.

Emergency Medical Technician - Basic

-Educated in Basic Life Support and First Aid under National Registry standards and local (San Diego) protocols. -Completed Ambulance.

High School Diploma

Activities and Societies: Swim Team Captain, Sophomore and Junior Class President, Student Body President.