I'm Jacky, a dedicated and results-oriented Business Analyst with a proven track record of driving business success through data analysis, process improvement, and strategic planning. I am deeply passionate about leveraging data-driven insights to make informed business decisions and optimize operational efficiency.Key Skills:📊 Data Analysis: Proficient in extracting, analyzing, and interpreting complex data sets to uncover actionable insights. Skilled in utilizing tools such as SQL, Excel, and data visualization tools to provide valuable business intelligence.🔄 Process Improvement: Experienced in identifying inefficiencies and bottlenecks in business processes. Adept at implementing solutions to streamline workflows, enhance productivity, and drive cost savings.🔍 Requirements Gathering: Expertise in collaborating with stakeholders to elicit, document, and prioritize business requirements. Ensures clear communication between technical and non-technical teams for successful project outcomes.📈 Strategic Planning: Strong strategic thinking and problem-solving skills to align business objectives with technology solutions. Develops and implements strategies to achieve organizational goals.🤝 Stakeholder Management: Proven ability to build and maintain strong relationships with cross-functional teams, executives, and clients. Effective communicator with the ability to present complex information clearly and concisely.