www.honeydewconsulting.com

MOSAIQ Oncology Informatics System and Crystal Reports specialist supporting the Asia Pacific region across 10+ countries including Hong Kong, Singapore, Australia, and New Zealand.

- Managed 5 direct reports’ growth and development through direct feedback and assistance.- Helped manage the entire Beaker Technical Services team (~50 people) as part of the 8-person management group.- Led and managed annual team goals improve the ability and quality of Beaker's Technical Service team.

Technical Services representative for multiple Epic Community Members. The organizations for whom I was the primary contact are listed in separate sections below.- Provided technical support and tailored solutions, from software setup to code design & development for the Beaker Clinical and Anatomical Pathology LIS.- Managed, investigated and resolved realtime issues from efficiency enhancements to urgent patient care with in-depth technical knowledge.Project Manager for the Beaker implementation of microbiology and molecular testing workflows at Hackensack University Medical Center.Microbiology application module guru- Coordinated the improvement of the microbiology module as area specialist with product direction, enhancement/bug fix triage, and guided install and support recommendations across the Epic community.- Used educational background and experience to efficiently communicate and translate end-user and analyst needs with Epic R&D in the areas of microbiology and molecular testing workflows.Supported over 20 different Epic go-lives and upgrades for Beaker and Inpatient including:- Stanford - Palo Alto, CA (February, 2015)- Jurong Health Services - Singapore (July, 2015) - Beaker's 1st in Asia- Cambridge University Hospitals (NHS) - Cambridge, UK (October 2014) - Beaker's 1st in Europe- NYU Langone Medical - New York, NY (January, 2013)- Sutter Health - Castro Valley, CA (December, 2012)Recruiting liaison to my alma mater University of Wisconsin. Attended career fairs to speak to interested students, reviewed resumes one-on-one, and host presentations on the company’s values, mission, and culture.

- Helped managed a team of 4 Hackensack analysts to implement both the Clinical Pathology and Anatomic Pathology modules of the Beaker LIS in their nationally ranked clinical laboratory.- Pioneered the implementation of molecular workflows including STR Chimerism transplant testing, FISH, and PCR & Microarray panels with 2015 Beaker functionality. - Lead the implementation of microbiology and molecular testing areas.- Provided guidance and recommendations on configuring the system to meet HUMC's needs and developed strategies for completing a diverse range of competing priorities, including workflow validation, system build, testing, and hardware integration. - Developed a strong rapport with operational users in the laboratory and worked closely to implement efficient solutions for their workflows.

- Supported Beaker's first European and UK community member as the direct technical contact for the NHS trust's flagship hospital at Addenbrooke's Hospital in Cambridge.- Worked closely with their application analyts on technical issue resolution and providing guidance for improvements and system configuration for UK-specific healthcare workflows.

- Provided additional application support before, during, and after Go-Live (July 2015), including two on-site trips to Singapore to help identify and implement appropriate technical solutions for outstanding issues.- Coded custom development solution to notify and update infection statuses of patients at the first sign of abnormal lab results.- Directly managed and assisted JHS' Beaker technical support rep.

Worked closely with their IT and lab admins as the direct technical support contact for Beaker Clinical Pathology at WSLH.- Epic's only community member to run Beaker as a standalone LIS (without EpicCare).

Supported St. Luke's as the direct technical contact for their Beaker Clinical and Anatomic Pathology LIS applications across their 5 hospital locations.Worked closely with their IT staff daily, as well as through their major Epic milestones.- Initial Epic 2010 enterprise go-live (June, 2013)- Upgrade from Epic 2010 to Epic 2012 (May 2014)- Rollout and Beaker AP go-live (August 2014)

Advised on technical considerations and resolved technical issues during the implementation of Beaker at Wellmont Health System's enterprise install.

Biomedical Engineering Master's focused on microfluidics and biochemistry. Published two scientific journal papers in two years.Developed novel genomic and phenotypic bacterial identification devices using microfluidics. Developed droplet based high-throughput screening techniques for new bacterial compounds. Achieved techniques for co-encapsulation of various bacteria species in agarose microparticles.

Developed innovative pharmaceuticals and devices that focus on the transmucosal drug delivery with staff.Designed and maintained company website.Designed multimedia presentations and press releases.Edited and revised English for technical documents.Began as intern.

Team leader in designing and constructing prototype device to measure and record heart rate, breathing rate, and temperature for four rats under anesthesia simultaneously.

Genetically engineered E. coli to express lignin peroxidase, increasing efficiency of biofuel fermentation.Designed and ran assay to detect protein expression.Awarded $20,000 (USD) for Climate Leadership Challenge (CLC) for biofuel and genetic engineering research and subsequent business plan proposal.