Joel Clapham Email & Phone Number

Melbourne, Victoria, Australia

Australia

Established a mental health training and consulting organisation, with dual goals of improving workplace mental health literacy, and community peer support capability.

Melbourne, Victoria, Australia

Melbourne, Australia

Media Super is the industry super fund for people working in the print, media, entertainment and arts sectors. Active stakeholder within its industries and partner of stakeholder groups, employers and individual members to provide a better retirement planning outcome for 110,000 people within Australia's diverse creative community. Executive management position reporting to CEO and leading a team of five. Strategic and operational management of:• Marketing & brand• Member, employer and industry stakeholder communications• Research and innovation• Digital services and marketing• Marketing partnerships & sponsorships • Advertising.

Telstra Super is Australia’s largest corporate super fund. Established in 1990, the fund manages the retirement savings of over 100,000 current and former employees of the Telstra Group and their families. Established and lead member and brand engagement team within marketing & communications unit• Developed strategic framework for new campaigns to convert members from completely disengaged to actively involved with their super, including highly successful engagement tools/campaigns including Super Cheat Notes, Road to Retirement, Postcard from Heaven • Wrote and co-produced ‘Super Bites’ educational website videos • Team awarded ‘Innovation in Member Communications’ at 2011 SelectingSuper awards.Managed member and corporate communications• Operational / compliance communications including Product Disclosure Statements, fact sheets, letter templates• Produced award-winning Annual Reports (2011 & 2012 ASFA Communications Awards)• Lead communications team during fee review and equalisation project • Print & email newsletters, direct mail/EDM member and product campaignsTeam management• Development and recruitment• Budget management• Traffic prioritisation and resource management• Team nominee on major projects within broader company.Personal development and growth• Originally appointed as Senior Communications Consultant• Promoted to Communications Manager in recognition of success and achievements• Took on a larger team to support more work.

Melbourne, Australia

The Young Super Network is an organised network of younger professionals working in the representative (not for profit) superannuation sector, across all areas of fund operations, including administration, marketing and communications, member service, employer service, investments, financial advice, insurance and other ancillary benefits. Established by the Australian Institute of Superannuation Trustees (AIST) in mid-2010, the network has the primary objective of bringing together those who may one day be the thought leaders of Australia’s broader retirement planning sector.

Melbourne, Australia

Australia’s first industry super fund, LUCRF Super is a public offer fund whose traditional membership base is drawn from the warehousing and distribution industry, but now covers a diverse range of blue-collar workers. Development, revision and re-writing of key member communications• Member Guides, Product Disclosure Statements, newsletters• Direct Mail / EDM campaignsTransition to new brand positioning and visual refresh on low budget with limited timeDeveloped member photography and profile Research, selection and launch of email marketing platform, including business case and operational process creationManagement of communications during GFC, translating a complex issue into simple and effective messages for a low financially-literate membership Communications audit of all letter templates, support material and brochuresInvolvement with Industry Super Network as alternate on campaign steering committee.

Melbourne, Australia

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) is the leading provider of education, training and professional development services to the insurance and financial services industry in Australia, New Zealand and the Asia Pacific region. Marketing and advertising:• Execution of annual program for B2B and B2C audiences• Bid /tender development Publication management:• Insurance industry journal• Member and student handbooks• Sales and service collateralEvent management, including premier insurance industry awards for 800 guestsCorporate communications• Convenor of industry’s academic committee• Public relationsInternal communications

Canberra, Australia

The UCSA provides representation and advocacy for around 8,000 undergraduate and postgraduate students at the University of Canberra. Responsibilities• Leadership of student body• Advocacy of member interests• Development and guidance of strategic agenda• Public Relations and media spokesperson• Event management• Supervisor to team of Student Advisory Officers. Achievements• Repositioning student organisation to focus on student services and advocacy• Introduction of at-cost printing facilities for students, culminating in a successful campaign to break administration monopoly on facilities • Rewriting association constitution• Running successful campaigns for election to: o University Council o National Union of Students annual conference o Residential Students Organisation o Students’ Association.

Graduate Diploma In Psychology

The Authentic Leader, Organizational Leadership

Scholarship awarded by Melbourne Business School and Fund Executives Association.

Bachelor Of Arts, Professional Writing, Literary Studies

Bachelor Of Arts, Professional Writing

Activities and Societies: President, Students' Association President, Residential Students' Organisation Member, Three Dice Theatre.