Enterprise Implementation Manager
Current
Dec 2023 - Present
AeroLeads people directory · profile
Jaclyn Shea Email & Phone Number
Manager & People Leader @ Grubhub | Customer Success, Project Management
at
Fluency - Advertising Automation Platform
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager & People Leader @ Grubhub | Customer Success, Project Management
Location
Hingham, Massachusetts, United States
Company size
Who is Jaclyn Shea? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jaclyn Shea is listed as Manager & People Leader @ Grubhub | Customer Success, Project Management at Fluency - Advertising Automation Platform, a company with 20 employees, based in Hingham, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Jaclyn Shea.
Jaclyn Shea previously worked as Enterprise Implementation Manager at Fluency - Advertising Automation Platform and Manager, Technical Customer Success | Brand Management at Grubhub. Jaclyn Shea holds Bachelor Of Science, Business from Saint Michael'S College.
Company email context
Email format at Fluency - Advertising Automation Platform
This section adds company-level context without repeating Jaclyn Shea's masked contact details.
Fluency - Advertising Automation Platform
Review company-level records connected to Jaclyn Shea before choosing the right outreach path.
Profile bio
About Jaclyn Shea
With over 12 years of experience in the technology, project management, and client services industry, I was a Technical Customer Success Manager at Grubhub, the leading online and mobile food-ordering and delivery platform. I led a team of customer success managers and senior managers who provide technical support, training, and guidance to our restaurant partners who use our iOS and Android mobile app.My core competencies include JIRA, SaaS, Google products, people management, software documentation, healthcare, project management, coaching, and leadership. I have a strong background in both the restaurant and healthcare software industry, having worked as a Patient Safety and Priority Events Supervisor at MEDITECH, a leading provider of healthcare information systems.I am passionate about delivering high-quality solutions that enhance customer satisfaction, retention, and loyalty. I enjoy collaborating with cross-functional teams, stakeholders, and vendors to ensure smooth and successful project execution and delivery. My goal is to leverage my technical and interpersonal skills to help grow and scale businesses, improve internal teams and help brands maximize their growth and success.
Current workplace
Jaclyn Shea's current company
Company context helps verify the profile and gives searchers a useful next step.
Fluency - Advertising Automation Platform
7 roles
Jaclyn Shea work experience
A career timeline built from the work history available for this profile.
Manager, Technical Customer Success | Brand Management
May 2021 - Jun 2023
Technical Customer Success | Brand Manager, Levelup
Dec 2018 - May 2021
Patient Safety And Priority Events Supervisor
Patient Safety (PS) and Priority Event (PE) Supervisor in charge of the entire PS/PE group at MEDITECH. This includes a range of staff members, including new Analysts as well as Senior Analysts. Provide a timely and thorough review, assessment, and resolution of potential priority events (patient safety, hospital operations, and privacy and security.
Mar 2015 - Dec 2018
Senior Patient Safety And Priority Event Analyst
Communicate Priority Event Issue details internally and to our customersEnsure the deployment of related Priority Event changes are delivered to customers efficiently and safely.Collaborate with development, physicians, nurses, and other clinicians to establish appropriate mitigation of risk strategies until the code corrections are available.
Apr 2014 - Mar 2015
Senior Pcs/Bmv/Edm Applications Specialist
Educate and train clinical hospital staff in the Patient Care System (PCS) and Bedside Medication Verification (BMV) and Emergency Department Management (EDM) applications during a Healthcare System implementation. Build and test the electronic healthcare system, ensuring the system is optimized for the specific clients needs. Mentor and train the incoming.
Jun 2010 - Apr 2014
Aug 2009 - Dec 2009
Team & coworkers
Colleagues at Fluency - Advertising Automation Platform
Other employees you can reach at fluencyinc.co. View company contacts for 20 employees →
AO
Ariana Ocenasek
Colleague at Fluency - Advertising Automation Platform
Tucson, Arizona, United States, United States
View →
TP
Taylor Pratt-Houle
Colleague at Fluency - Advertising Automation Platform
Greater Boston, United States
View →
SH
Sam Hale, Mba
Colleague at Fluency - Advertising Automation Platform
Portland, Oregon, United States, United States
View →
DK
Drew Kaigle
Colleague at Fluency - Advertising Automation Platform
Burlington, Vermont, United States, United States
View →
MS
Michael Sheridan
Colleague at Fluency - Advertising Automation Platform
Burlington, Vermont, United States, United States
View →
JB
Jacob B.
Colleague at Fluency - Advertising Automation Platform
Columbus, Ohio, United States, United States
View →
CG
Ck Gordon
Colleague at Fluency - Advertising Automation Platform
New Port Richey, Florida, United States, United States
View →
JP
Jeffrey Pierce
Colleague at Fluency - Advertising Automation Platform
Burlington, Vermont, United States, United States
View →
DS
Dan Sonneborn
Colleague at Fluency - Advertising Automation Platform
Greater Burlington Area, United States
View →
AJ
Adam J. Hillier
Colleague at Fluency - Advertising Automation Platform
Burlington, Vermont, United States, United States
View →
Ariana Ocenasek
Colleague at Fluency - Advertising Automation Platform
Tucson, Arizona, United States, United States
View →
TP
Taylor Pratt-Houle
Colleague at Fluency - Advertising Automation Platform
Greater Boston, United States
View →
SH
Sam Hale, Mba
Colleague at Fluency - Advertising Automation Platform
Portland, Oregon, United States, United States
View →
DK
Drew Kaigle
Colleague at Fluency - Advertising Automation Platform
Burlington, Vermont, United States, United States
View →
MS
Michael Sheridan
Colleague at Fluency - Advertising Automation Platform
Burlington, Vermont, United States, United States
View →
JB
Jacob B.
Colleague at Fluency - Advertising Automation Platform
Columbus, Ohio, United States, United States
View →
CG
Ck Gordon
Colleague at Fluency - Advertising Automation Platform
New Port Richey, Florida, United States, United States
View →
JP
Jeffrey Pierce
Colleague at Fluency - Advertising Automation Platform
Burlington, Vermont, United States, United States
View →
DS
Dan Sonneborn
Colleague at Fluency - Advertising Automation Platform
Greater Burlington Area, United States
View →
AJ
Adam J. Hillier
Colleague at Fluency - Advertising Automation Platform
Burlington, Vermont, United States, United States
View →
2 education records
Jaclyn Shea education
Bachelor Of Science, Business
International Business
University Autonoma Of Barcelona
FAQ
Frequently asked questions about Jaclyn Shea
Quick answers generated from the profile data available on this page.
What company does Jaclyn Shea work for?
Jaclyn Shea works for Fluency - Advertising Automation Platform.
What is Jaclyn Shea's role at Fluency - Advertising Automation Platform?
Jaclyn Shea is listed as Manager & People Leader @ Grubhub | Customer Success, Project Management at Fluency - Advertising Automation Platform.
Where is Jaclyn Shea based?
Jaclyn Shea is based in Hingham, Massachusetts, United States while working with Fluency - Advertising Automation Platform.
What companies has Jaclyn Shea worked for?
Jaclyn Shea has worked for Fluency - Advertising Automation Platform, Grubhub, Meditech, and Make-A-Wish Foundation Of Vermont.
Who are Jaclyn Shea's colleagues at Fluency - Advertising Automation Platform?
Jaclyn Shea's colleagues at Fluency - Advertising Automation Platform include Ariana Ocenasek, Taylor Pratt-Houle, Sam Hale, Mba, Drew Kaigle, and Michael Sheridan.
How can I contact Jaclyn Shea?
You can use AeroLeads to view verified contact signals for Jaclyn Shea at Fluency - Advertising Automation Platform, including work email, phone, and LinkedIn data when available.
What schools did Jaclyn Shea attend?
Jaclyn Shea holds Bachelor Of Science, Business from Saint Michael'S College.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Jaclyn Shea you were looking for.
View similar profiles
