Jaclyn Hack Email & Phone Number

Louisville, Ky, Us

Louisville, Kentucky, United States

Strategic solutions focused finance professional working to resolve complex inquiries and field production issues as they arise. Working directly with all business areas and all job levels at Humana to resolve system or process issues as needed within procurement and accounts payable.

Louisville, Kentucky Area

Worked with children and adults with intellectual and physical disabilities. Followed individuals support and behavior plans to work with clients to decrease behaviors and outbursts, and keep clients happy while ensuring their progression in life. Complied to all insurance information and completed insurance paperwork to apply billing to client hours.

Louisville, Kentucky Area

Making and serving coffee to customers. Managing other employees throughout the shift, delegating tasks, ensuring cleanliness and effectiveness of the store.

Worked as manager of all employees while frequently running the front end working to upsell packages offered as well as teaching other employees how to do so, outlining all necessary information to customers who are coming in to race. Seeing customers through from the beginning to the end of their experience and ensuring they come back and recommend their friends and family. Management experience included hiring, training, write-ups, and terminations.

Louisville, Kentucky Area

Worked in an inbound call center environment while discussing health insurance subrogation for work related and automobile accidents while simultaneously typing all information given by the client/patient through the entirety of each phone call, lasting 2 to 3 minutes per call.

Assisted with all matters of victim advocacy, spoke with victims who were about to go into trial and supported them through the process while keeping them educated on the proceedings and ensuring that they feel safe, examined court related documents from sexual assault and domestic violence cases, sorted and prepared files, called victims as well as their family and friends for subpoenas, and sat through those trials as they progressed.