Jaclyn Epter Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

• Supported the Airport Commission in its' on-boarding of 100 Opportunities for Allsummer interns on behalf of the Office of Economic and Community Development
• Designed curriculum and presented professional development workshops to summer cohort class of 334 interns
• Wrote and published SFO’s weekly Intern Program newsletter via Campaign Monitor for an audience of 350
• Assisted in the planning and execution of large scale events including the Intern Graduation
• Attended local outreach events, including job fairs to present relevant training, programming and marketing collateral
• Highlighted airport careers to student groups and community partners onsite

San Francisco Bay Area

• Responsible for the outcomes of 60+ homeless team members (clients) participating in the agency’s work experience program
• Developed ongoing relationships with community partners, employers, corporate groups and individuals that yielded employment and housing placements
• Created an individualized plan for employment (IPE) for each team member, provide education around said IPE and supported each team members with employment retention after placement
• Facilitated workshops on client requested topics including Job Search Skills, Interview Preparation, Financial Literacy 101, Empathetic Listening & Communication and Mindful Smoking Cessation
• Presented resources to 75+ community members each week at our agency’s Weekly Success Meeting
• Engaged with local agencies and their clients at community meetings in order to increase engagement and support of those needing employment and housing support

San Francisco Bay Area

• Responsible for the outcomes of 40+ homeless team members (clients) participating in the agency’s work experience program in Marin County
• Developed ongoing relationships with community partners in Marin County including employers, corporate groups and landlords that yielded local impact by way of employment and housing placements
• Create an individualized plan for housing and employment for each team member, providd education around said plan and supported each team member with retention after placement
• Facilitated workshops on client requested topics including Job Search Skills, Interview Preparation, Financial Literacy 101, Empathetic Listening & Communication and Mindful Smoking Cessation
• Presented resources to 35+ community members each week at our agency’s Weekly Success Meeting
• Engaged with local agencies and their clients at community meetings in order to increase engagement and support of those needing employment and housing support

San Francisco Bay Area

• Coordinated 100+ individual and group volunteers for daily shifts to sort food and other materials
• Maintained volunteer database, created new volunteer files and utilized database to process paperwork via FileMaker
• Managed event logistics at Savor the Season, Oakland A’s games, Empty Bowls, the Young Professionals Evening Sort and the Alameda County Fair
• Responded to all prospective volunteer inquiries
• Communicated daily with five person Volunteer Services staff regarding individual and group special needs
• Provided troubleshooting support between internal staff teams and individual volunteers

Tampa/St. Petersburg, Florida Area

• Supervised weekly Service Learning and Saturday field trips for at-risk youth enrolled in Florida-based nonprofit dedicated to transforming maligned neighborhoods
• Planned and directed four large-scale service projects in collaboration with the University of South Florida
• Assisted with the supervision of a diverse group of forty volunteers, matching interest and skill sets to organizational needs
• Planned and organized event logistics for the annual community art gala, Tranquilo, which included five performances and was attended by 100+ local residents
• Managed the distribution of an awarded $5,000 Healthy Foods Grant for all programming
• Distributed marketing materials, developed collaborations with local museums and other nonprofit organizations while promoting the organizational mission throughout the Tampa Bay community